Celena Inzano
Wellington,FL
Summary
Energetically led front-of-house operations at Mole Cantina Mexicana, enhancing dining experiences through expert coordination with kitchen staff and meticulous management of group reservations. Demonstrated exceptional customer service by fostering positive relationships, showcasing both hard skills in dining room management and soft skills in team collaboration. Achieved significant improvements in service efficiency and guest satisfaction.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Mole Cantina Mexicana
Wellington, Florida
05.2023 - 01.2025
- Managed reservations, waitlists, and special requests for large parties.
- Answered telephone to provide dining information and take reservations.
- Monitored dining area to assess server capacity and estimate wait times.
- Built positive relationships with other front-of-house and kitchen staff.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Assisted staff by serving food and beverages or bussing tables.
- Greeted incoming guests to escort to assigned dining area and present menus.
Education
Some College (No Degree) -
Palm Beach State College
Lake Worth, FLSkills
- Table setting arrangements
- Front-of-house display creation
- Kitchen staff coordination
- Dining room management
- Food inspection
- Group reservations management
- Customer service
Affiliations
Painting: I enjoy creating detailed and expressive artworks inspired by things in my everyday life
Sculpting with Clay: I design and sculpt intricate pieces, focusing on texture and form.
Nature Walks: Regularly explores natural setting to gather inspiration and refresh my creativity.
Traveling: I love to explore and see new places
Timeline
Restaurant Hostess
Mole Cantina Mexicana
05.2023 - 01.2025
Some College (No Degree) -
Palm Beach State College
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