Celenia Velasquez Alvarez
Brentwood,NY
Summary
Dynamic Administrative Assistant with proven expertise at Supreme Collision Concept III in enhancing customer satisfaction and streamlining office processes. Skilled in data entry and professional communication, I excel at managing records and coordinating appointments, ensuring efficient operations and fostering positive client relations. Adept at utilizing critical thinking to resolve inquiries effectively.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Supreme Collision Concept III
02.2023 - Current
- Focused on maximizing customer satisfaction through effective communication.
- Managed incoming calls and appointment scheduling at the front desk.
- Communicated updates and ensured timely resolutions for client inquiries.
- Organize and archive important files systematically.
- Develop billing statements efficiently.
- Guarantee the correct execution of all office duties.
- Engage with insurers to facilitate customer support.
- Streamlined workflow processes by ensuring effective coordination between our different sites.
- Handle email communications.
Administrative Assistant
NY C Fast Corp
03.2022 - 01.2023
- Implemented secure filing system.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Managed documentation to facilitate productive meetings.
- Coordinated vendor orders to ensure timely fulfillment of inventory needs.
- Processed payroll efficiently.
- Engaged in direct communication with employees
Medical Assistant
Neuro Pain Care PC
10.2021 - 03.2022
- Facilitated open discussions by ensuring patient comfort during initial consultations.
- Communicated directly with patients to arrange consultations.
- Adhered to guidelines to maintain cleanliness and prevent contamination.
- Handled all administrative duties at the reception area.
- Updated digital records with patient information.
- Verified coverage details with insurance providers.
- Facilitated smooth consults alongside the doctor.
Medical Assistant
Centro Médico Latino
05.2021 - 09.2021
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Education
Associate Liberal Arts -
Suffolk County Community College
Brentwood, NY01.2023
High School Diploma -
Brentwood High School
Brentwood, NY06.2017
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- File organization
- Customer and client relations
- Computer proficiency
- Critical thinking
- Scheduling
- Documentation and recordkeeping
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Supreme Collision Concept III
02.2023 - Current
Administrative Assistant
NY C Fast Corp
03.2022 - 01.2023
Medical Assistant
Neuro Pain Care PC
10.2021 - 03.2022
Medical Assistant
Centro Médico Latino
05.2021 - 09.2021
Associate Liberal Arts -
Suffolk County Community College
High School Diploma -
Brentwood High School
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