Celenie Fernandes
Houston,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Convenience Store Clerk
MS Express
03.2020 - Current
- Enhanced customer satisfaction by providing efficient and friendly service at the checkout counter.
- Verified age-restricted product purchases diligently to adhere to legal requirements while maintaining excellent customer rapport during transactions.
Sales Associate
Travelex UK LTD
06.2020 - 12.2020
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Office Assistant Intern
M/S MD Costa and Sons
12.2013 - 02.2019
- Completed clerical tasks such as filing, copying, and distributing mail.
- Proofread papers, letters and marketing materials to identify mistakes for quality control.
Education
IATA - Diploma in Travel And Tourism
Travco Aviation Academy
Goa India 09-2018
High School Diploma -
Guardian Angel Higher Sec School
Goa India 03-2015
High School Diploma -
Union High School
Goa India 03-2013
Skills
- Cash handling accuracy
- Customer assistance
- Ticket sales
- Reliable and punctual
- Store opening and closing
Certification
HRDF in Travel and Tourism Trade
Amadeus GDS training programme
Timeline
Sales Associate
Travelex UK LTD
06.2020 - 12.2020
Convenience Store Clerk
MS Express
03.2020 - Current
Office Assistant Intern
M/S MD Costa and Sons
12.2013 - 02.2019
IATA - Diploma in Travel And Tourism
Travco Aviation Academy
High School Diploma -
Guardian Angel Higher Sec School
High School Diploma -
Union High School
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