Summary
Overview
Work History
Education
Skills
Certification
Timeline
Barista
Celeste Ames

Celeste Ames

Riverside,CA

Summary

Highly adaptable team leader with excellent background of quick and effective performance. Safely lifts 50 pounds. Highly experienced in performing quality inspections and machinery operations. Well-versed in processing accurate sales transactions and providing superior customer service. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level associate position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures. Nursing Assistant with vast knowledge of medical terminology and infection control standards. Expertise in developmental factors specific to adult and geriatric care facility residents. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Associate

Amazon
01.2021 - 01.2024
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Provided product price information to customers.
  • Worked varied hours to meet seasonal and business needs
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties

Retail Supervisor

Carters Oshkosh
04.2021 - 06.2022
  • Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
  • Coordinated merchandising displays, signage and sales enablement.
  • Monitored cashiers' work and balanced registers to maintain strong financial controls.
  • Scheduled workers and delegated assignments to effectively meet expected customer and business demands.
  • Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers
  • Trained and oriented associates to maximize team performance
  • Educated staff on strategies for handling difficult customers and challenging situations
  • Mentored new sales associates to contribute to store's positive culture
  • Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths
  • Marked-down clearance items and relocated merchandise to proper store areas
  • Made sure customer was satisfied and ask to give us review to help boost our OSAT
  • Making sure our team strived to make and keep 80% or higher to keep our store rating up

Store Manager

SUBWAY®Restaurants
08.2013 - 04.2021
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Managed customers during rush hour and handling calls to help employees keep in assembly line to increase sales
  • Strived to give every customer 100% satisfactory

Cashier

Arco Ampm
01.2020 - 01.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Made sure items were stocked properly to reduce me stepping away from register
  • Always trying to customers new items and up sale by 20%
  • Helped customers complete purchases, locate items, and join reward programs
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy
  • Upsold additional products and services to customers, increasing revenue

Education

No Degree - Nursing

Riverside City College
Riverside, CA
2026

Certificate - Acute Care

Riverside City College
Riverside, CA
02.2024

Certification - Certified Nursing Assistant

Riverside City College
Riverside, CA
12.2023

High School Diploma -

John W. North High School
Riverside, CA
06.2013

Skills

  • Workplace Safety
  • Data Entry
  • Adaptability and Flexibility
  • Feeding Assistance
  • Dressing Assistance
  • Teamwork and Collaboration
  • Active Listening
  • Compassion and Empathy
  • Vital Signs Monitoring
  • Maintaining Confidentiality
  • Patient Care

Certification

  • Certified Nursing Assistant
  • Acute Care
  • BLS Certified
  • CPR Certified

Timeline

Retail Supervisor

Carters Oshkosh
04.2021 - 06.2022

Associate

Amazon
01.2021 - 01.2024

Cashier

Arco Ampm
01.2020 - 01.2021

Store Manager

SUBWAY®Restaurants
08.2013 - 04.2021

No Degree - Nursing

Riverside City College

Certificate - Acute Care

Riverside City College

Certification - Certified Nursing Assistant

Riverside City College

High School Diploma -

John W. North High School
Celeste Ames