Overview
Work History
Education
Skills
Languages
Timeline
Generic

Celeste Arevalo

Pico Rivera,CA

Overview

8
8
years of professional experience

Work History

Customer Service Representative

Plastic Connections
11.2024 - 01.2025
  • Coordinate customer communication to ensure timely order updates and satisfaction
  • Efficiently manage sales order processing using QuickBooks for streamlined operations
  • Lead weekly production meetings to align team efforts and improve workflow
  • Oversee shipping logistics, ensuring accurate and prompt delivery of customer orders
  • Streamline customer inquiries, resolve issues promptly, and maintain high satisfaction rates
  • Implement process improvements, reducing response time significantly

Automotive Academy Assistant

California High School
01.2021 - 11.2024
  • Support students in the Automotive Academy, enhancing hands-on learning experiences
  • Plan and manage field trips, ensuring vendor coordination for educational benefit
  • Facilitate guest speaker sessions, fostering internship and employment opportunities

Front Desk

European Collision Center
12.2020 - 03.2022
  • Greeted clients and answered calls, ensuring a seamless flow of information about services
  • Coordinated appointments and managed transactions, enhancing operational efficiency
  • Communicated updates to customers, rental companies, and insurers, ensuring smooth processes

Special Education Instructional Aide

El Rancho Unified School District
01.2020 - 03.2020
  • Supported classroom activities and personalized student assistance, enhancing learning outcomes
  • Facilitated classroom organization and school events, boosting student engagement
  • Collaborated with teachers to tailor educational support, improving student comprehension

Receptionist

Dr. Pablo A. Arevalo M.D.
06.2019 - 12.2019
  • Managed appointment scheduling and confirmations, ensuring smooth daily operations
  • Verified insurance details and handled correspondence, improving communication efficiency
  • Assisted patients by addressing inquiries, facilitating referrals, and ensuring problem resolution

School Safety Officer

North Park Academy of the Arts
09.2016 - 05.2019
  • Ensure school safety by monitoring premises and managing incidents effectively
  • Collaborate with counselors to support and guide students facing challenges
  • Maintain order at events, preventing disruptions and safeguarding property
  • Participate in campus activities, enhancing community engagement and security
  • Ensured campus safety through vigilant monitoring, proactive student engagement, and effective crowd control during special events

Education

Bachelor's Degree - Communicative Disorders

California State University-Los Angeles
Los Angeles, CA
12.2021

Associates Degree - General Studies in Social Behavior and Self Development

Rio Hondo College
Whittier, CA
05.2019

Skills

  • Customer service
  • Problem solving
  • Data entry
  • Conflict resolution
  • Team collaboration
  • Sales processing
  • Communication skills
  • Customer advocacy

Languages

Spanish
Limited Working

Timeline

Customer Service Representative

Plastic Connections
11.2024 - 01.2025

Automotive Academy Assistant

California High School
01.2021 - 11.2024

Front Desk

European Collision Center
12.2020 - 03.2022

Special Education Instructional Aide

El Rancho Unified School District
01.2020 - 03.2020

Receptionist

Dr. Pablo A. Arevalo M.D.
06.2019 - 12.2019

School Safety Officer

North Park Academy of the Arts
09.2016 - 05.2019

Associates Degree - General Studies in Social Behavior and Self Development

Rio Hondo College

Bachelor's Degree - Communicative Disorders

California State University-Los Angeles

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Celeste Arevalo