Celeste Arevalo
Pico Rivera,CA
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Plastic Connections
11.2024 - 01.2025
- Coordinate customer communication to ensure timely order updates and satisfaction
- Efficiently manage sales order processing using QuickBooks for streamlined operations
- Lead weekly production meetings to align team efforts and improve workflow
- Oversee shipping logistics, ensuring accurate and prompt delivery of customer orders
- Streamline customer inquiries, resolve issues promptly, and maintain high satisfaction rates
- Implement process improvements, reducing response time significantly
Automotive Academy Assistant
California High School
01.2021 - 11.2024
- Support students in the Automotive Academy, enhancing hands-on learning experiences
- Plan and manage field trips, ensuring vendor coordination for educational benefit
- Facilitate guest speaker sessions, fostering internship and employment opportunities
Front Desk
European Collision Center
12.2020 - 03.2022
- Greeted clients and answered calls, ensuring a seamless flow of information about services
- Coordinated appointments and managed transactions, enhancing operational efficiency
- Communicated updates to customers, rental companies, and insurers, ensuring smooth processes
Special Education Instructional Aide
El Rancho Unified School District
01.2020 - 03.2020
- Supported classroom activities and personalized student assistance, enhancing learning outcomes
- Facilitated classroom organization and school events, boosting student engagement
- Collaborated with teachers to tailor educational support, improving student comprehension
Receptionist
Dr. Pablo A. Arevalo M.D.
06.2019 - 12.2019
- Managed appointment scheduling and confirmations, ensuring smooth daily operations
- Verified insurance details and handled correspondence, improving communication efficiency
- Assisted patients by addressing inquiries, facilitating referrals, and ensuring problem resolution
School Safety Officer
North Park Academy of the Arts
09.2016 - 05.2019
- Ensure school safety by monitoring premises and managing incidents effectively
- Collaborate with counselors to support and guide students facing challenges
- Maintain order at events, preventing disruptions and safeguarding property
- Participate in campus activities, enhancing community engagement and security
- Ensured campus safety through vigilant monitoring, proactive student engagement, and effective crowd control during special events
Education
Bachelor's Degree - Communicative Disorders
California State University-Los Angeles
Los Angeles, CA12.2021
Associates Degree - General Studies in Social Behavior and Self Development
Rio Hondo College
Whittier, CA05.2019
Skills
- Customer service
- Problem solving
- Data entry
- Conflict resolution
- Team collaboration
- Sales processing
- Communication skills
- Customer advocacy
Languages
Spanish
Limited Working
Timeline
Customer Service Representative
Plastic Connections
11.2024 - 01.2025
Automotive Academy Assistant
California High School
01.2021 - 11.2024
Front Desk
European Collision Center
12.2020 - 03.2022
Special Education Instructional Aide
El Rancho Unified School District
01.2020 - 03.2020
Receptionist
Dr. Pablo A. Arevalo M.D.
06.2019 - 12.2019
School Safety Officer
North Park Academy of the Arts
09.2016 - 05.2019
Associates Degree - General Studies in Social Behavior and Self Development
Rio Hondo College
Bachelor's Degree - Communicative Disorders
California State University-Los Angeles