Celeste Battle
Union,New Jersey
Summary
Proven track record in enhancing customer satisfaction and loyalty at Zara Clothing Store, adept in loss prevention and customer support. Expertise in cash handling accuracy and fostering customer engagement led to significant improvements in sales floor efficiency. Quick learner with a knack for upselling strategies, ensuring policy adherence and optimal inventory management.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate Cashier
Zara Clothing Store
03.2023 - Current
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted customers by answering questions and fulfilling requests.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated POS terminals and cash drawer balancing.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Used in-store system to locate inventory and place special orders for customers.
- Built customer loyalty and retention by delivering excellent shopping experiences
- Managed efficient cash register operations
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
- Listened to customer needs and desires to identify and recommend optimal products
- Stocked merchandise, clearly labeling items, and arranging according to size or color
Education
Bachelor of Arts - Public Relations And Social Media
Montclair State University
Montclair, NJ05.2026
High School Diploma -
Montclair High School
Montclair, NJ06.2022
Skills
- Customer Support
- Loss Prevention
- Cash Handling Accuracy
- Handling Complaints
- Quick Learner
- Customer Engagement
- Order Management
- Stock replenishment
- Product Promotion
- Marketing and sales
- Media Relations
- Social Media Platforms
- Brand Awareness
- Copywriting
- Social Media Posts
- Proofreading
Timeline
Retail Sales Associate Cashier
Zara Clothing Store
03.2023 - Current
Bachelor of Arts - Public Relations And Social Media
Montclair State University
High School Diploma -
Montclair High School
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