Summary
Overview
Work History
Education
Skills
Timeline
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CELESTE EASTER

CELESTE EASTER

Dallas,GA

Summary

Collaborative Senior Administrative Coordinator with over 20+ years of background in the administrative field. Experienced in providing superb administrative support to peers and senior management. Adaptable and versatile to manage office staff and administrative functions. Organized and dependable successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

32
32
years of professional experience

Work History

Talent Acquisition Partner

Intuit
12.2021 - 03.2023
  • Developed hundreds of communication and marketing plans and leveraged talent acquisition tools, resources, and campaigns to source and attract top talent.
  • Optimized sourcing networks and used proactive methods to direct source thousands of candidates.
  • Created and drove talent acquisition and job placement strategies to attract hundreds of diverse candidates.
  • Analyzed recruiting metrics to share reports and recommendations with stakeholders.

Recruiting Specialist

Randstad Sourceright
08.2011 - 10.2021
  • Hired employees and initiated new hire paperwork process.
  • Promptly corresponded with applicants and coordinated and conducted interviews.
  • Supported programs by preparing worksheets, gathering communication materials, and coordinating meetings.
  • Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Generated and analyzed reports to monitor employee engagement and attrition trends.

Business Support Consultant

Multiple
05.1999 - 09.2011
  • Developed complete business plans and operational strategies for new and existing business.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Handled 30-40 customer inquiries daily and suggestions courteously and professionally.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Developed multiple customer service policies and procedures to meet and exceed industry service standards.
  • Collaborated with 50-70 staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Sought ways to improve processes and services provided.

Senior Administrative Coordinator

Ochsner Hospital
09.1991 - 06.1994
  • Screened and handled telephone communications.
  • Composed and typed regular correspondence such customer letters and resolving complaints.
  • Planned meetings and took detailed minutes.
  • Drafted and wrote correspondence and documentation for office.
  • Collected and entered information into departmental databases.
  • Provided statistical and budget reports and greeted and provided general support to visitors.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Completed bi-weekly payroll for 50+ employees.

Education

Bachelor of Science - Business Administration

Southern University At New Orleans
New Orleans, LA
05.1997

Skills

  • Research and Analysis
  • PowerPoint Presentations
  • Write Reports
  • Correspondence Preparation
  • Professional Development
  • Microsoft Office
  • Administrative Management
  • Office Administration Abilities
  • Travel Arrangement Management
  • Advanced Excel Spreadsheet Functions
  • Verbal and Written Communication
  • Data Entry

Timeline

Talent Acquisition Partner

Intuit
12.2021 - 03.2023

Recruiting Specialist

Randstad Sourceright
08.2011 - 10.2021

Business Support Consultant

Multiple
05.1999 - 09.2011

Senior Administrative Coordinator

Ochsner Hospital
09.1991 - 06.1994

Bachelor of Science - Business Administration

Southern University At New Orleans

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CELESTE EASTER