Celeste Ekman
Arizona Cardinals
Chandler ,USA
5
years of professional experience
Highly organized business development professional with 4+ years of experience building client relationships, supporting executives, and driving premium sales within professional sports. Proven ability to manage multiple priorities in fast-paced environments while delivering exceptional client experiences. Recognized for strong communication, organizational skills, discretion, and proactive problem-solving. Former NCAA Scholar-Athlete known for professionalism, adaptability, and relationship management.
Work History
Account Executive, Business Development
2 Years 7 Months- Manage a portfolio of clients and businesses, delivering personalized service that drives long-term retention and revenue growth.
- Generate new business through consultative sales of premium seating, season memberships, and hospitality packages.
- Coordinate stadium tours, client meetings, game-day experiences, and exclusive member events.
- Collaborate with executives and cross-functional departments to execute high-profile client experiences.
- Maintain detailed CRM (Salesforce) records, sales pipelines, and client communications while handling confidential information with discretion.
- Consistently exceed client expectations through proactive relationship management and timely follow-up.
- Conduct daily outreach to warm and cold leads to build and maintain a strong sales pipelines.
Director of Softball Operations
3 Years 2 Months- Oversaw daily facility operations, scheduling, and administrative functions.
- Managed calendars, client communications, and membership operations.
- Recruited, trained, and supervised coaching staff.
- Managed all aspects of softball program, monitoring athletes development, tracking performance metrics and establishing individual goals to support continuous improvement.
- Built relationships with athletes, parents, and prospective clients to increase membership retention and satisfaction.
- Developed and trained high school student-athletes focusing on skill development and performance improvement.
Assistant Softball Coach
3 Years 2 Months- Manage a portfolio of clients and businesses, delivering personalized service that drives long-term retention and revenue growth.
- Generate new business through consultative sales of premium seating, season memberships, and hospitality packages.
- Coordinate stadium tours, client meetings, game-day experiences, and exclusive member events.
- Collaborate with executives and cross-functional departments to execute high-profile client experiences.
- Maintain detailed CRM (Salesforce) records, sales pipelines, and client communications while handling confidential information with discretion.
- Consistently exceed client expectations through proactive relationship management and timely follow-up.
- Conduct daily outreach to warm and cold leads to build and maintain a strong sales pipelines.
Education
Bachelor of Arts - Sports Psychology
Emphasis on Sports Psychology
Associate of Arts - Psychology
Skills
Clear and Efficient Communication
Calendar Management
Microsoft Office
Excel
PowerPoint
Salesforce Efficiency(CRM)
Business Development
Adaptability
Customer Experience
Time Management
Problem Solving
Team Collaboration
Attention to detail
Teamwork
Critical thinking
Pipeline Management
Additional Information
Volunteer Experience
Arizona Cardinals First Annual “Cardinal Climb”
- Volunteered at the annual Cardinal Climb event supporting individuals with special needs and their families.
- Participated in a community event promotions inclusion and raising awareness for individuals with special needs.
Timeline
Account Executive, Business Development
Arizona Cardinals
01.2024 - CurrentRead More
Director of Softball Operations
Redline Athletics Ventura
06.2021 - 08.2024Read More
Assistant Softball Coach
California Lutheran University
06.2021 - 08.2024Read More
Ventura College
Associate of Arts from Psychology
Read More
California Lutheran University
Bachelor of Arts from Sports Psychology
Read More