Celeste Gueydan
Myrtle Beach,SC
Summary
Personable and dedicated, this solid team player possesses an upbeat and positive attitude. Proven skills are focused on establishing strong rapport with clients, effectively meeting their needs, and exceeding their expectations. Demonstrating strong leadership and problem-solving abilities, the individual is committed to streamlining operations, reducing costs, and promoting organizational efficiency. With independent decision-making skills and sound judgment, consistent positive contributions are made that directly impact company success.
Overview
7
7
years of professional experience
Work History
Owner
Gleaming Cleaning
10.2021 - Current
- Identified new opportunities for growth.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Provided direction and guidance to employees.
- Resolved customer complaints concerning cleanliness or service issues promptly and professionally.
- Developed and implemented cleaning processes to ensure consistent and high-quality results.
- Maintained records of service requests from clients regarding specific cleaning requirements.
- Monitored cash flow to ensure proper budgeting of resources.
- Managed inventory levels to meet customer demand while minimizing costs.
- Conferred with customers to understand needs and finalize purchase orders.
- Determined pricing for products or services based on costs and competition.
Banquet Server
Crown Reef Conference Center
05.2018 - 08.2020
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Maintained precise inventory records for event supplies to ensure cost-effective usage.
- Performed problem-solving skills effectively under pressure
- Prepared banquet rooms for next event by resetting room and tables with necessary dinnerware.
Customer Service Cashier
Food Lion
03.2018 - 09.2018
- Accuracy and diligence with financial transactions while under pressure
- Utilized POS system to handle customer cash and credit card transactions.
- Met customer service goals and exceeded customer expectations.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Education
Associate of Science - Accounting
Horry-Georgetown Technical College
Conway, SC05-2025
High School Diploma -
Career Education Center
Fairbanks, AK05.2008
Skills
- Excel
- Quickbooks
- Courteous demeanor
- Organizational strengths
- Adaptive team player
- Cost reduction
- Bidding processes
- Project management
- Cash flow optimization
- Process optimization
Timeline
Owner
Gleaming Cleaning
10.2021 - Current
Banquet Server
Crown Reef Conference Center
05.2018 - 08.2020
Customer Service Cashier
Food Lion
03.2018 - 09.2018
High School Diploma -
Career Education Center
Associate of Science - Accounting
Horry-Georgetown Technical College
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