Celeste Hantson
Anna,TX
Summary
Energetic Leasing Agent who offers wealth of experience in conducting property tours and eager to continue development of marketing skills. Clear knowledge of federal fair housing laws and local regulations. Firm but fair when dealing with tenants concerning rents due, maintenance and neighbor complaints.
Overview
7
7
years of professional experience
Work History
Leasing Agent
Management Support
03.2022 - 08.2024
- Established rapport with potential tenants during tours, highlighting community features tailored to their specific needs and preferences.
- Performed background, reference and credit checks as part of screening process of prospective tenants using OneSite RealPage.
- Expedited th leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Trained and mentored new leasing agents, fostering teamwork and a supportive work environment.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Built relationships in the work place with existing residents to establish trust for the community and encouraged renewal and returned tenancy.
Product Manager
Gap Inc
08.2018 - 12.2021
- Led product shipments and used BOH organizational techniques to maximize sales and product flow.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Managed store personnel by delegating tasks and supervising daily operations.
- Trained and developed sales associates on customer service and sales techniques to meet brand loyalty and sales quotas.
- Fostered culture of accountability and excellence, leading by example and encouraging team growth.
Assistant Manager
Spurlock's Malt Shop
08.2017 - 12.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Enhanced team productivity by streamlining operational processes.
Education
High School Diploma -
Anna High School
Skills
- Leasing and sales
- Goal-oriented mindset
- Telephone and email etiquette
- Fair Housing Regulations
- Rent collection
- Property tours and inspections
- Application processing
- Customer service expertise
- Creative and Adaptable
- Lead Conversion
Accomplishments
Awarded #1 top performing leasing agent across company in 2023
Timeline
Leasing Agent
Management Support
03.2022 - 08.2024
Product Manager
Gap Inc
08.2018 - 12.2021
Assistant Manager
Spurlock's Malt Shop
08.2017 - 12.2021
High School Diploma -
Anna High School
Similar Profiles
Lillian SaucierLillian Saucier
Property Manager at Management SupportProperty Manager at Management Support
Taylor ChaneyTaylor Chaney
Leasing Agent at Management SupportLeasing Agent at Management Support
SHIN SEWOOLSHIN SEWOOL
KIC CHINA at Management SupportKIC CHINA at Management Support
Haley CainHaley Cain
Membership Coordinator at Greater Anna Chamber of CommerceMembership Coordinator at Greater Anna Chamber of Commerce
Samson OlorunfemiSamson Olorunfemi
Claims Analyst – Auto Liability & Injury at Champion Advisor Auto GroupClaims Analyst – Auto Liability & Injury at Champion Advisor Auto Group