Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Celeste Kramer

Mason

Summary

Professional communicator with significant experience in emergency response. Proven ability to handle high-pressure situations and make critical decisions swiftly. Strong focus on team collaboration, reliability, and adaptability to changing needs. Skilled in multi-tasking, active listening, and operating communication equipment efficiently. Recognized for problem-solving abilities and maintaining composure during crises.

Overview

14
14
years of professional experience
1
1
Certification

Work History

911 Telecommunicator

Llano County Sheriff's Office
11.2019 - Current
  • Handled high-pressure situations calmly and professionally, successfully managing multiple calls simultaneously during peak hours.
  • Maintained accurate records of all incoming calls, ensuring thorough documentation for future reference and analysis.
  • Enhanced emergency response times by efficiently gathering and disseminating critical information to first responders.
  • Coordinated resources effectively during natural disasters, ensuring swift aid delivery to impacted communities.

Billing Clerk

City of Mason
03.2018 - 11.2019
  • Executed billing tasks and recorded information in company databases.
  • Verified accuracy of billing data and corrected discrepancies.
  • Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
  • Managed high volume of invoices while maintaining attention to detail, resulting in improved financial accuracy.

Inventory Specialist/Billing Clerk

Mason Feed Store
03.2011 - 03.2018
  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Performed data entry and completed proper paperwork.
  • Completed physical inventory counts each month.
  • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.

Education

Criminal Justice Specialization Law Enforcement

San Antonio College
San Antonio, TX
05-1994

Skills

  • Emergency management
  • Stress tolerance
  • Law enforcement procedures
  • Public safety awareness
  • Disaster response
  • Computer skills
  • CPR and first aid
  • Teamwork and collaboration
  • Information documentation

Certification

  • Master Telecommunications Certification
  • Advanced Jailers Certification
  • Conversation Spanish

Timeline

911 Telecommunicator

Llano County Sheriff's Office
11.2019 - Current

Billing Clerk

City of Mason
03.2018 - 11.2019

Inventory Specialist/Billing Clerk

Mason Feed Store
03.2011 - 03.2018

Criminal Justice Specialization Law Enforcement

San Antonio College

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Celeste Kramer