Celeste Lopez
Everett,WA
Summary
Proven professional with a track record of enhancing customer satisfaction and team collaboration with my various employers. Skilled in custodial/housekeeping duties and maintaining attention to detail, leading to improved efficiency that reflects well on my employer. Understand the importance of sanitation in a medical setting and how a professional demeanor set the foundation for achieving and exceeding employer goals.
Overview
17
17
years of professional experience
Work History
Department Clerk
Value Village Thrift Store
02.2023 - Current
- Ensured timely execution of price changes by diligently monitoring updates from management.
- Actively participated in team meetings to share insights on improving store operations and customer experience.
- Complied with all safety regulations to maintain a secure working environment for both staff members and shoppers alike.
- Enhanced store cleanliness and organization, ensuring a pleasant shopping environment for customers.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Live-In Nanny
David Afshartous, PhD
01.2018 - 11.2022
- Maintained a clean living space by performing light housekeeping duties such as laundry, dishes, and tidying up play areas.
- Created a positive atmosphere in the home that fostered trust between the nanny, parents, and children alike.
- Assisted parents in managing schedules and appointments, ensuring smooth family operations.
- Implemented effective bedtime routines that promoted healthy sleep patterns for both young children and teenagers alike.
- Ensured children''s safety and well-being with thorough supervision during indoor and outdoor playtime.
- Addressed any concerns regarding childcare directly with parents to maintain transparency in decision-making processes about the child''s welfare.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Taught children everyday skills and language.
Legal Secretary
Aziza And Associates
04.2016 - 01.2017
- Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
- Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Organized files for court proceedings.
- Answered and directed calls using multi-line switchboard.
- Received and placed telephone calls to clients and prospective clients.
- Provided exceptional customer service when greeting clients and answering phone calls, fostering a welcoming environment.
Environmental Cleaning Supervisor
Centro Medico Diagnostico
07.2007 - 12.2015
- Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
- Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
- Completed schedules, shift reports, and other business documentation.
- Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
Education
High School Diploma -
Rebublica De Paraguay
Santo Domingo, DR07.1993
Skills
- Professional and mature
- Customer Satisfaction
- Attention to Detail
- Team Collaboration
- Customer Communication
- Health and safety
- Workload prioritization
- Waste Management
Additional Information
I'm currently enrolled at the Everett Community College ESL Program and I'm working towards earning my U.S. Citizenship.
Timeline
Department Clerk
Value Village Thrift Store
02.2023 - Current
Live-In Nanny
David Afshartous, PhD
01.2018 - 11.2022
Legal Secretary
Aziza And Associates
04.2016 - 01.2017
Environmental Cleaning Supervisor
Centro Medico Diagnostico
07.2007 - 12.2015
High School Diploma -
Rebublica De Paraguay
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