Celeste Lopez
Everett,WA
Summary
Proven professional with a track record of enhancing customer satisfaction and team collaboration with my various employers. Skilled in custodial/housekeeping duties and maintaining attention to detail, leading to improved efficiency that reflects well on my employer. Understand the importance of sanitation in a medical setting and how a professional demeanor set the foundation for achieving and exceeding employer goals.
Overview
17
17
years of professional experience
Work History
Department Clerk
Value Village Thrift Store
1334 State Ave, Marysville WA 98270
02.2023 - Current
- Ensured timely execution of price changes by diligently monitoring updates from management.
- Actively participated in team meetings to share insights on improving store operations and customer experience.
- Complied with all safety regulations to maintain a secure working environment for both staff members and shoppers alike.
- Enhanced store cleanliness and organization, ensuring a pleasant shopping environment for customers.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Live-In Nanny
David Afshartous, PhD
8821 SE 39th Street, Mercer Island WA 98040
01.2018 - 11.2022
- Maintained a clean living space by performing light housekeeping duties such as laundry, dishes, and tidying up play areas.
- Created a positive atmosphere in the home that fostered trust between the nanny, parents, and children alike.
- Assisted parents in managing schedules and appointments, ensuring smooth family operations.
- Implemented effective bedtime routines that promoted healthy sleep patterns for both young children and teenagers alike.
- Ensured children''s safety and well-being with thorough supervision during indoor and outdoor playtime.
- Addressed any concerns regarding childcare directly with parents to maintain transparency in decision-making processes about the child''s welfare.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Taught children everyday skills and language.
Legal Secretary
Aziza And Associates
Manuel De Jesus, Santo Domingo DR
04.2016 - 01.2017
- Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
- Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Organized files for court proceedings.
- Answered and directed calls using multi-line switchboard.
- Received and placed telephone calls to clients and prospective clients.
- Provided exceptional customer service when greeting clients and answering phone calls, fostering a welcoming environment.
Environmental Cleaning Supervisor
Centro Medico Diagnostico
Arroyo Hondo. Av. Carlos Perez, Santo Domingo DR
07.2007 - 12.2015
- Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
- Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
- Completed schedules, shift reports, and other business documentation.
- Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
Education
High School Diploma -
Rebublica De Paraguay
Santo Domingo, DR07.1993
Skills
- Professional and mature
- Customer Satisfaction
- Attention to Detail
- Team Collaboration
- Customer Communication
- Health and safety
- Workload prioritization
- Waste Management
Additional Information
I'm currently enrolled at the Everett Community College ESL Program and I'm working towards earning my U.S. Citizenship.
Timeline
Department Clerk
Value Village Thrift Store
02.2023 - Current
Live-In Nanny
David Afshartous, PhD
01.2018 - 11.2022
Legal Secretary
Aziza And Associates
04.2016 - 01.2017
Environmental Cleaning Supervisor
Centro Medico Diagnostico
07.2007 - 12.2015
High School Diploma -
Rebublica De Paraguay