Celeste Lopez
Magnolia,TX
Overview
4
4
years of professional experience
Work History
Tmobile Expert
T-Mobile
Magnolia, TX
03.2023 - 04.2025
- Organized store by returning merchandise to proper areas and restocked displays.
- Educated customers about their device's features and how to maximize its potential usage for productivity or entertainment purposes.
- Resolved customer complaints regarding their mobile device experience in a timely manner.
- Provided customer service and technical support for mobile devices, tablets, and other wireless products.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Answered customer inquiries regarding product features, pricing, and availability.
Leasing Agent
RPM
Magnolia
02.2021 - 03.2023
- Advertised available properties through various outlets such as newspapers and online listings sites.
- Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
- Collected security deposits from new tenants.
- Contacted and followed up with tenants on renewal notices.
- Leveraged sales and marketing strategies to increase traffic, maintain closing ratios and exceed leasing goals.
- Maintained high customer approval rating through dynamic service, exemplary support, and interpersonal communication.
Timeline
Tmobile Expert
T-Mobile
03.2023 - 04.2025
Leasing Agent
RPM
02.2021 - 03.2023