Shyann Palomo
Holland
Summary
Dynamic professional with experience at Tmobile, excelling in customer engagement and sales support. Demonstrated integrity and critical thinking while assisting residents at Resthaven Living Center, ensuring comfort and dignity. Proven ability in problem-solving and time management, contributing to enhanced customer experiences and effective care plans.
Overview
6
6
years of professional experience
Work History
Tmobile Expert
Tmobile
08.2024 - Current
- Assisted customers with mobile device inquiries and troubleshooting
- Learned to navigate inventory management systems for efficient stock handling
- Supported team in achieving sales targets through effective product promotion
- Engaged in continuous training on the latest mobile technology trends
- Collaborated with colleagues to enhance store layout for improved customer experience
CNA
Resthaven Living Center
06.2020 - 10.2022
- Assisted residents with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained a clean and safe environment in accordance with health regulations.
- Collaborated with team members to develop personalized care plans for residents.
- Assisted patients with daily living activities, promoting independence and dignity.
Education
High School Diploma -
Holland High School
Holland, MI05.2019
Skills
- Time management
- Patient care
- Compassion and empathy
- Attention to detail
- Basic life support
Integrity
Honest
- Maintaining confidentiality
- Compassionate communication
- Complex Problem-solving
- Emergency response
- Problem-solving
- Multitasking and organization
- Critical thinking
Timeline
Tmobile Expert
Tmobile
08.2024 - Current
CNA
Resthaven Living Center
06.2020 - 10.2022
High School Diploma -
Holland High School