Briana Santos
Miami ,Fl
Summary
Experienced with delivering exceptional customer service in mobile sales environments, contributing to high levels of client satisfaction. Utilizes effective sales techniques to understand customer needs and recommend suitable products. Knowledge of current mobile technology trends and adept at maintaining detailed product knowledge.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Tmobile Sales Representative
Mobile Store Operators
10.2024 - Current
- Established strong relationships with clients, fostering long-term loyalty and repeat business.
- Streamlined store operations by implementing efficient processes for improved productivity and time management.
- Cultivated a welcoming store environment that encouraged customers to explore products at their leisure while remaining available for assistance when needed.
- Monitored consumer feedback via online reviews and social media platforms, incorporating insights into future sales approaches to better serve our clientele.
- Participated in weekly sales meetings to discuss performance metrics, set goals, and identify areas for improvement or opportunity.
- Engaged in friendly conversation with customer to better uncover individual needs.
Flanigan’s
Flanigan’s Enterprise
10.2021 - 09.2024
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Metro by Tmobile
Private Owners
03.2020 - 07.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Associate - Science
Miami Dade College
Miami, FLEsthetician -
Lindsey Hopkins
Miami FL 2024
Green Springs High School
Miami Fl 06.2021
Skills
- Goal oriented
- Brand promotion
- Cross-selling strategies
- Mobile technology proficiency
- Mobile device management
- Teamwork
- Friendly and helpful
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Detail-oriented
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Tmobile Sales Representative
Mobile Store Operators
10.2024 - Current
Flanigan’s
Flanigan’s Enterprise
10.2021 - 09.2024
Metro by Tmobile
Private Owners
03.2020 - 07.2021
Associate - Science
Miami Dade College
Esthetician -
Lindsey Hopkins
Green Springs High School
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