Celeste Rodriguez
McAllen,TX
Summary
Organized team leader builds positive rapport, inspires trust and guides teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
14
14
years of professional experience
Work History
General Merchandise Team Lead
Target
05.2019 - Current
- Managed inbound and outbound freight operations to establish timely trailer unloads and delivery of goods.
- Maintained up-to-date knowledge of store sales, operational metric, and security standards.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Designed product displays to attract customers and increase sales.
- Executed revised sales plans and reset zones to incorporate new merchandise.
- Executed daily operating procedures as opening key holder.
- Proven ability to learn quickly and adapt to new situations.
Food and Beverage Team Leader
Target
09.2016 - 04.2019
- Maintained attractive, clean, fresh and fully stocked store environments to maintain appeal for every guest.
- Oversaw selection, ordering and inventory controls of produce, meat, and bakery items for Grocery and Starbucks.
- Developed relationships with vendors leading to special displays and promotions while monitoring inventory control.
- Coached staff to leverage upselling and cross-selling opportunities, driving consistent sales by cultivating competitive and results-driven culture.
- Controlled inventory consistently to effectively eliminate waste and increase profits.
- Supervised daily operations by directing customer service, sanitation, inventory and sales operations for both the Grocery and Starbucks departments.
Receptionist
Eastern Virginia Medical School C3ID Clinic
09.2014 - 06.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records for sixteen physicians, three case workers, and two grant intake personnel.
- Handled cash and credit card transactions and maintained payments records accurately.
- Managed high capacity incoming calls per day through central telephone system and directed calls accordingly.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Completed patient referrals to other medical specialists.
Child Development Home Provider
Celeste Rodriguez Family Child Care
11.2009 - 06.2014
- Observed children to recognize and maintain strong awareness of developmental progress.
- Communicated respectfully and thoughtfully with parents and guardians by remaining sensitive to different families' cultures, values and needs.
- Developed level-appropriate lessons and activities to support skill-building needs.
- Prepared children for success in classroom settings through encouragement and exploration of learning activities.
- Stayed current on guidelines from both state and U.S. Navy to maintain compliant program operations.
- Maintained over 24 hours of yearly training in child development, child safety, child abuse, food safety, and business management classes.
- Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.
- Managed all child records, business records and book keeping
Education
No Degree - General Studies
University of Texas Pan American
Edinburg, TXSkills
- Customer Support
- Replenishment and Recovery
- Product Merchandising
- Staff Training
- File Organization
- Database and Client Management Systems
- Operations Management
- Project Management
- Records Preparation
- Strategic Planning
Timeline
General Merchandise Team Lead
Target
05.2019 - Current
Food and Beverage Team Leader
Target
09.2016 - 04.2019
Receptionist
Eastern Virginia Medical School C3ID Clinic
09.2014 - 06.2016
Child Development Home Provider
Celeste Rodriguez Family Child Care
11.2009 - 06.2014
No Degree - General Studies
University of Texas Pan American
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