Joan McCormick
San Marcos,TX
Summary
Results-oriented Retail Leader with expertise in store management, inventory leadership, and production supervision. Strong background in operational coordination, supply ordering, and presenting departmental outcomes. Certified in data analysis and trained in project management, proficient in Microsoft Office and RStudio. Fluent in Spanish, English, and Portuguese, ready to leverage skills in Event Tech and Facilities Support.
Overview
1
1
Certification
13
13
years of professional experience
Work History
General Merchandise Team Lead
H-E-B
San Marcos, TX
08.2026 - Current
- Prepared and reset merchandising areas per planned layouts, organizing products and signage for optimal customer visibility and accessibility.
- Coordinated department priorities and task expectations, balancing customer needs, planned work, and unexpected operational issues.
- Monitored inventory and backstock, identified missing merchandise, and documented delivery discrepancies for efficient resolution with managers.
- Supported operational checks involving product rotation, recalls, temperature monitoring, and safety signage during store coverage.
- Provided on-site customer assistance, clarify requests, and work with other departments to address service and operational concerns.
- Reported equipment and facilities concerns through work orders and communicate outstanding issues during shift handoffs.
- Presented General Merchandise results to regional leaders during video conferences, outlining department priorities, challenges, and actionable next steps.
- Wrote manager updates and shift recaps documenting completed work and outstanding issues.
Cross Functional Partner
H-E-B
San Marcos, TX
01.2021 - 08.2026
- Supported multiple departments by assisting customers and completing tasks.
- Led general merchandise team by coordinating daily tasks and ensuring operational efficiency.
- Led cross-functional teams to improve store operations and customer service.
- Developed and implemented training programs for new partners and staff.
- Collaborated with vendors to ensure product quality and availability.
Co-Store Manager
Walmart
08.2019 - 04.2021
- Advanced to a store management role after gaining experience in production supervision and inventory leadership.
- Supervised daily store operations and managed team schedules.
- Trained and developed associates on customer service best practices.
- Ensured compliance with company policies and safety regulations.
Inventory Manager Lead
Walmart
06.2017 - 12.2019
- Promoted to an inventory leadership position and coordinated supply and food orders.
- Managed inventory levels to ensure product availability across all store locations.
- Coordinated with suppliers to maintain timely deliveries and stock replenishment.
- Analyzed inventory data to identify trends and optimize stock rotation processes.
Production Supervisor
Walmart
01.2014 - 01.2015
- Managed orders for deli and bakery supplies, ensuring product availability for customer demand.
- Coordinated ordering needs to optimize production schedules and maintain product availability in both departments.
- Supervised daily production operations to ensure efficiency and quality standards.
- Coordinated team schedules and assignments to optimize workflow and productivity.
- Trained new employees on safety protocols and operational procedures.
Education
International Business
Universidad de Ciencias Empresariales (UCIS)
Buenos Aires, ArgentinaSkills
- Merchandising strategies
- Inventory management
- Space management
- Customer support
- Task coordination
- Cross-department collaboration
- Safety oversight
- Facilities reporting
- Data analysis
- Microsoft Office
- Spreadsheets
- Effective communication
Personal Information
Title: Event Technology & Facilities Support
Certification
Data Analysis Certification
Languages
Title: Event Technology & Facilities Support
Timeline
General Merchandise Team Lead
H-E-B
08.2026 - Current
Cross Functional Partner
H-E-B
01.2021 - 08.2026
Co-Store Manager
Walmart
08.2019 - 04.2021
Inventory Manager Lead
Walmart
06.2017 - 12.2019
Production Supervisor
Walmart
01.2014 - 01.2015
International Business
Universidad de Ciencias Empresariales (UCIS)