Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Miguelangelo Martinez

Converse

Summary

Driven logistics worker and student skilled in process improvement and communication. Focuses on maintaining safety and quality standards while optimizing productivity. Ability to thrive and adapt in dynamic settings and manage high-pressure situations effectively.

Overview

7
7
years of professional experience

Work History

General Merchandise Team Lead

Target
New Braunfels
04.2025 - Current
  • Oversees a team averaging 8 team members per morning (Inbound shift) as well support several General Merchandise team members
  • Reviews and plans out day based on workload (truck volume and individual department workload) and scheduling
  • Leads team with receiving and separating incoming pallets and cartons merchandise from linehauls while maintaining standard work and safety procedures
  • Assigns team members to their respective departments, handing off daily workload, timelines, and instructions based off merchandise set dates, planograms and best zoning/back stocking practices
  • Performs audits on bottom performers to remove any productivity barriers they may face with regards to meeting timelines, zoning practices and ensuring back stock organization, while actively demonstrates proper pushing and back stocking protocol
  • Executes performance conversations on team members based on repeated productivity and/or attendance issues to ensure team members are diligently performing to the best of their abilities with support from leadership
  • Communicates with fellow leads from other departments to facilitate handoffs regarding workload, assignments, transitioning merchandise and future planning for storage and accessibility
  • Audits backstock areas, waco-shelved or palletized above steel, for inconsistencies with merchandise counts and location accuracy, deep diving root causes and coaching team members on correct backroom procedures.
  • Assists team members on the floor with helping guests with anything they inquire about
  • Monitors Fulfillment team and Grocery team along with their progress and remaining tasks while their respective leaders are not on site

Inbound Team Lead

Target
Granada Hills
02.2024 - 03.2025
  • Oversees a team averaging 20 team members per night, handing up to two linehauls of merchandise per night
  • Reviews and plans out night based on workload (truck volume and individual department workload) and scheduling
  • Leads team with receiving and separating incoming pallets and cartons merchandise from linehauls while maintaining standard work and safety procedures
  • Assigns team members to their respective departments, handing off daily workload, timelines, and instructions based off merchandise set dates, planograms and best zoning/back stocking practices
  • Performs audits on bottom performers to remove any productivity barriers they may face with regards to meeting timelines, zoning practices and ensuring back stock organization, while actively demonstrates proper pushing and back stocking protocol
  • Executes performance conversations on team members based on repeated productivity and/or attendance issues to ensure team members are diligently performing to the best of their abilities with support from leadership
  • Communicates with fellow leads from other departments to facilitate handoffs regarding workload, assignments, transitioning merchandise and future planning for storage and accessibility

Production Assistant

Architectural Woodworking Co.
Monterey Park
02.2023 - 10.2023
  • Assistant to the Vice President of Manufacturing
  • Creates excel sheets based on project breakdowns, assembly timelines and materials required for each section of a project
  • Creates purchase orders and communicated with shop foremen and vendors to acquire all materials needed for projects
  • Visits job sites with foreman to take field dimensions needed at the shop as well as releasing production updates for focus on the next task at hand
  • Carefully prepares, loads and delivers finished product to all job sites for current projects
  • Monitors safety workbooks/spreadsheets to ensure all shop workers are properly trained in power tool safety procedures
  • Assists shop workers with handywork if any require assistance

Process Assistant

Amazon
Burbank
09.2020 - 02.2023
  • While awaiting the launch of my site, visited multiple sites within the region (DLA7, DAX7, DAX3) to help develop and support struggling management teams
  • Supervised over 100 associates in a single shift daily
  • Arrived in advance to clean and reset devices while complete area readiness-related tasks to ensure a successful shift
  • Assisted yard marshals to communicate with linehaul drivers, checked trailers in and out of yard, created cases for any driver-related issues and helped unload pallets of volume to induction rows
  • 3 years of yard management experience, including cross-loading pallets and go-carts with packages and transloading pallets with undeliverable packages scheduled for return Fulfillment Centers
  • Participated in new-hire and transfer orientations, training associates into all process paths with an emphasis on safety and efficiency
  • Regularly engaged with associates, trust and respect, surveyed associates for site engagement recommendations, and assisted in building a friendly, work-environment with an emphasis on associate safety and well-being
  • Worked with counterparts to help labor assign and job rotate, track inferred time, engage in difficult conversations with associates and answer any questions relating to clock punches, time off etc.
  • Performed audits on bottom performers to remove any productivity barriers they may face and actively demonstrated proper movement/standard work protocol
  • Helped create reports to bridge any quality misses and created action plans for future improvement
  • Worked with learning leadership with selecting and developing our learning ambassador team (which assisted with new hire orientational as well as process-path trainings, virtual and hands-on)
  • Helped develop our site into being one of the best in the region, regularly hitting and outperforming metrics, if not all, on the daily
  • Created data sheets and audited associates from generated tasks based on quality/productivity assessments
  • Checked and helped verify reports from upper management to ensure accuracy on data and punctuation
  • Utilized data from previous shifts to find solutions for underperformance in quality and productivity (rates and root causes, inferred time gaps, quality misses etc.)
  • Worked cohesively with counterparts to develop projects that eased specific parts of our workload: Google spreadsheet labor board to keep track of all labor assignments and locations, Printed QR codes on badges with logins for each associate to lower inferred time at start of shift and after breaks, Printed guides with clear and simple instructions on troubleshooting devices

Learning Ambassador

Amazon
El Monte
06.2018 - 09.2020
  • Thoroughly learned all process paths quickly and efficiently:
  • Stowed packages with no misses with a 500+ stow rate (above 379 per hour benchmark)
  • Receiving induction and unloading rate above 2200 per hour (1490 benchmark)
  • Learned all problem solve functions (sorting, repackaging, information lookup) and cleared everything before end of shift
  • Learned to check in drivers, track linehauls and volume, create cases for drivers and lead the dock
  • Learned to use in-network programs in a timely manner to develop skills outside of normal associate duties
  • Joined learning ambassador program shortly after onboarding
  • Worked with management team to welcome groups of incoming new-hires and train them for their new jobs
  • Took on supervisor duties and responsibilities during peak times (holidays)

Education

High School -

Bishop Amat Memorial High School
La Puente, CA
05.2016

Skills

  • Inbound and outbound management
  • Performance auditing
  • Merchandising standards
  • Freight management console
  • Operations management and quality monitoring
  • Labor management and tracking
  • Quality auditing and training
  • Microsoft Office proficiency
  • Programming languages: Java, C, Python

Languages

English
Native/ Bilingual
Spanish
Limited

References

References available upon request.

Timeline

General Merchandise Team Lead

Target
04.2025 - Current

Inbound Team Lead

Target
02.2024 - 03.2025

Production Assistant

Architectural Woodworking Co.
02.2023 - 10.2023

Process Assistant

Amazon
09.2020 - 02.2023

Learning Ambassador

Amazon
06.2018 - 09.2020

High School -

Bishop Amat Memorial High School

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