Sydnay Hepola
Cape Coral,FL
Summary
Dynamic General Merchandise Team Lead at Target with a proven track record in team development and strategic planning. Expert in inventory management and metrics analysis, driving operational efficiency and enhancing customer service. Successfully trained teams to achieve high performance, ensuring a well-organized stockroom and seamless logistics.
Overview
8
8
years of professional experience
1
1
Certification
Work History
General Merchandise Team Lead
Target
Cape Coral, FL
11.2017 - Current
- In leadership role since 2018.
- Multiple lateral moves to support development/culture/metrics.
- Visual Merchandiser 11/2018 - 09/2019. Responsible for training the team on proper zone/fold/hanging techniques. Set all Style VMG’s and major sets/collaborations.
- Style Team Lead 09/2019 - 05/2021. Responsible for hiring/training/development/safety of the team, pricing/sort/push/fill of inventory, planning/setting workload, collaboration with Visual Merchandiser on major sets.
- Fulfillment Operations Team Lead 05/2021 - 03/2022. Responsible for drive up/ship orders, training/development/safety of the team, pulling metrics to follow up with trends/productivity, and ordering materials.
- General Merchandise Team Lead 03/2022 - current. Responsible for the unload/sort/fill/zone of inventory, training/development/safety of the team, pricing, set workload, daily audits, collaboration with vendors, reverse logistics, opening/closing routines, organization and cleanliness of stockroom.
- Inventory Team Lead for District 02/2023 - 03/2022. Traveled and trained with a team to count inventory at all stores in the district.
Education
High School Diploma -
Park Rapids Area High School
Park Rapids, MNSkills
Communication
Strategic Planning
Leadership
Inventory Management
Customer Service
Logistics
POS System
Problem Identification
Problem Solving
Team Development
Visual Merchandising
Metrics Analysis
Sales
Business Management
Performance Evaluation
Presentation Skills
Certification
People and Business Leadership Essentials
Timeline
General Merchandise Team Lead
Target
11.2017 - Current
High School Diploma -
Park Rapids Area High School