Sara Swan
Milwaukee,WI
Summary
A hardworking and dedicated team lead who helps manage a store with 220+ staff members, sets planograms, merchandises, processes shipment, does signage, marketing, and markdowns, and can efficiently run a store while achieving sales goals and gives great customer service.
Overview
13
13
years of professional experience
Work History
General Merchandise Team Lead
Meijer
Oak Creek, Wisconsin
03.2023 - Current
- Directly leads a team of 30+ team members
- Completes planograms, marketing, and pricing for the store.
- Stockroom organization utilizing tools and programs provided by company.
- Trained new team members on company policies and procedures.
- Customer service focused, helping customers day to day with requests.
- Analyzes business, schedules team members based on needs of business.
- Managed inventory levels and assisted in stock replenishment processes.
- Facilitated effective communication between departments for smooth operations.
- Oversaw the execution of promotional events and sales initiatives.
- Created product displays, store layouts and promotional plans for new and existing products.
- Resolved customer complaints quickly and efficiently while ensuring a positive shopping experience.
Store Manager
Aeropostale
09.2022 - 03.2023
- Analyzed business, looked at key performance indicators to create schedule for store
- Trained and coached team members and assistant store manager in their roles
- Completed visual merchandising by putting up marketing and styling mannequins to current trends in fashion
- Broke down trucks and stocked floor with merchandise
Assistant Store Manager
Aeropostale
10.2018 - 09.2022
- Assisted store manager with training team members
- Visual merchandising was main focus of role, completing marketing and mannequins
- Setting sales floor to standards set by company
- Completed price changes and sales
Department Manager
Old Navy
08.2013 - 10.2018
- Ran Kids and Baby departments
- Completed visual guides sent out by company
- Styled mannequins to current trends
- Helped customers build outfits
Education
High School Diploma -
Ronald Reagan IB High School
Skills
- Customer Service
- Planograms
- Merchandising
- Marketing
- Inventory Management
- Operational Management
- Training
- Communication
- Leadership
- Problem Solving
- Visuals
- Budgeting
- Sales Analysis
- Conflict Resolution
- POS Operations
- Team Building
References
- Austin Plos: General Merchandise Area Lead at Oak Creek Meijer.
Relationship: Direct supervisor.
Email contact: Austin.Plos@Meijer.com
Phone contact: (414)699-7689
- Evan Kay: General Merchandise Lead at Oak Creek Meijer.
Relationship: Coworker and direct lead under me.
Email contact: Evan.Kay@Meijer.com
Phone contact: (414)202-1271
- Michael Reuter: Service and Pickup Area Lead at Greenfield Meijer
Relationship: He was a supervisor for over a year at the Oak Creek store that I would report to and help out.
Phone contact: (715)252-3779
Timeline
General Merchandise Team Lead
Meijer
03.2023 - Current
Store Manager
Aeropostale
09.2022 - 03.2023
Assistant Store Manager
Aeropostale
10.2018 - 09.2022
Department Manager
Old Navy
08.2013 - 10.2018
High School Diploma -
Ronald Reagan IB High School