Summary
Overview
Work History
Education
Skills
Timeline
Generic

Celeste Stanek

Mesa,AZ

Summary

Dynamic healthcare employee with extensive experience as a Referral Coordinator at Village Medical Centers & MY DR NOW. Expert in scheduling software, referral processes and HIPAA regulations. I excel in optimizing patient workflows and enhancing service delivery. I have also proven my ability to train staff and improve processes, ensuring timely access to care and exceptional patient satisfaction.

Overview

5
5
years of professional experience

Work History

Referral Coordinator

My Dr Now
03.2024 - Current
  • Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
  • Responded to patient inquiries to offer timely updates regarding referral status.
  • Called insurance companies to get precertification and other benefits information on behalf of patients.

Lead Referral Coordinator

Village Medical Centers
02.2023 - 02.2024
  • Streamlined communication between healthcare providers and patients to enhance service delivery.
  • Trained and mentored junior staff on referral processes and best practices.

Front Desk Medical Receptionist

Village Medical Centers
01.2022 - 02.2023
  • Greeted and assisted patients, ensuring a welcoming environment for all visitors.
  • Managed appointment scheduling using electronic health record systems to optimize office workflow.
  • Verified patient insurance information and updated records in compliance with privacy regulations.

Patient Service Representative

Steward Medical Group
05.2021 - 01.2022
  • Managed patient records using electronic health record (EHR) systems, maintaining accuracy and confidentiality.
  • Collaborated with clinical staff to streamline patient flow and enhance overall satisfaction.

Education

High School Diploma -

Desert Ridge High School
Mesa, AZ
05.2021

Skills

  • Medical terminology knowledge
  • Scheduling software
  • Accurate documentation
  • HIPAA regulations
  • Notetaking and documentation
  • Epic systems

Timeline

Referral Coordinator

My Dr Now
03.2024 - Current

Lead Referral Coordinator

Village Medical Centers
02.2023 - 02.2024

Front Desk Medical Receptionist

Village Medical Centers
01.2022 - 02.2023

Patient Service Representative

Steward Medical Group
05.2021 - 01.2022

High School Diploma -

Desert Ridge High School
Celeste Stanek