Celeste Underwood
Tuscaloosa,Alabama
Summary
Creative and data-driven candidate with extensive knowledge of marketing strategies and media research. Passionate about driving brand awareness and product performance. Skilled at tracking marketing trends and interpreting results to develop innovative new procedures.
Overview
5
5
years of professional experience
Work History
Marketing Coordinator
Greene County Hospital
02.2021 - 11.2023
- Enhanced brand visibility by developing and implementing targeted marketing campaigns.
- Increased customer engagement through the creation of compelling social media content and strategies.
- Developed visually engaging marketing materials to support product launches and promotions.
Receptionist
Curewell Medical
02.2020 - 10.2022
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Sales Supervisor
Arize
01.2019 - 09.2021
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Enhanced team productivity by creating a supportive work environment and providing ongoing feedback.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
Sales Associate
JC Penny Co
12.2018 - 06.2019
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Bachelors Program -
Independence College of Cosmetology
Independence, MO05.2025
High School Diploma -
Hale County High School
Moundville, AL05.2011
Skills
- Strategic Planning
- Scheduling
- Digital Marketing
- Project Management
- Media Relations
- Forecasting
References
References available upon request.
Timeline
Marketing Coordinator
Greene County Hospital
02.2021 - 11.2023
Receptionist
Curewell Medical
02.2020 - 10.2022
Sales Supervisor
Arize
01.2019 - 09.2021
Sales Associate
JC Penny Co
12.2018 - 06.2019
Bachelors Program -
Independence College of Cosmetology
High School Diploma -
Hale County High School
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