Tequila King-Jones
Bluffton,South Carolina
Summary
A versatile professional with a background spanning marketing, scheduling, analytics, and staffing operations. Demonstrated advanced skills in client analytics, strategic communication, and marketing, including the ability to create compelling content and optimize budgets. Proven experience in HR, excelling in talent acquisition, onboarding, and ensuring compliance with employment regulations. Skilled in healthcare scheduling, maintaining a commitment to patient satisfaction, confidentiality, and operational efficiency. Adept at data analysis, trend monitoring, and cross-functional collaboration to drive organizational success.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Marketing Coordinator
Nessfeli
NY, US
07.2020 - Current
- Support and evolve our approach to client analytics and measurement of results
- Maintain a keen understanding of industry trends affecting clients and make strategic recommendations about the communication strategies surrounding them
- Finding large-scale marketing placements for our brand across different platforms including social media, TV, newspaper, social media, celebrity/influencer collaborations, etc
- Create compelling content for a variety of marketing channels, including social media, email, blog, and website
- Monitor and report on the effectiveness of marketing and public relations efforts, adjusting strategies as needed to achieve desired outcomes
- Manage budgets, timelines, and resources effectively to ensure the successful execution of marketing initiatives
- Stay up-to-date with industry trends, competitive landscape, and emerging technologies to inform marketing strategies.
Staffing Recruiter
Kindred at Home
Bluffton, US
02.2015 - Current
- Assisted in onboarding processes and managed various HR-related activities as assigned
- Implemented creative and effective recruiting strategies to source and attract top talent for diverse roles across client organizations
- Managed internal and external job posting advertisements and communications, ensuring consistent and accurate messaging
- Developed and deployed efficient applicant screening methods and tools, enhancing the candidate evaluation process
- Conducted thorough phone and in-person interviews to identify qualified candidates aligned with the client organization's mission and values
- Collaborated closely with hiring managers to gain a comprehensive understanding of open roles and responsibilities within client organizations
- Ensured strict compliance with federal, state, and local employment laws and regulations, as well as company policies
- Actively participated in community engagement activities such as job fairs, university events, and industry groups to expand candidate networks
- Administered background screening and reference checks as necessary to maintain a high standard of candidate quality
- Managed the electronic onboarding process for all newly hired employees, streamlining the orientation experience.
Scheduler
Beaufort Imaging Center
Beaufort, US
07.2009 - 02.2015
- Managed scheduling operations, handling an average of 200 calls per week, and promptly addressing inquiries from referring physicians and patients
- Assessed the urgency of appointments based on patient conditions and history, ensuring timely scheduling for medical imaging procedures
- Provided detailed information on preparation requirements, warnings, and study-related instructions to patients during appointment scheduling
- Collected and verified demographic and insurance information from patients, meticulously updating records as necessary
- Demonstrated exceptional customer service by efficiently coordinating appointments, addressing patient concerns, and ensuring a positive experience
- Maintained physician schedules, optimizing provider time by filling canceled appointment slots using a waitlist system
- Collaborated with healthcare providers to coordinate appointment times based on their preferences, available slots, and patient needs
- Prepared essential biopsy paperwork, including consent forms and lab requirements, for the following day's procedures
- Assisted other scheduling coordinators as needed, contributing to a smooth and efficient workflow
- Handled all interactions with callers, including those requiring compassion, professionalism, and a sense of urgency
- Upheld strict patient confidentiality standards and ensured compliance with healthcare regulations.
Data Analyst
EviCore Healthcare
Bluffton, OH
09.2003 - 06.2009
- Analyzed data to determine additional staff resource needs and calculated the total service factor to maintain efficient call center operations
- Designed templates and provided support to supervisors to enhance agent talk time and automatic call distributor efficiency, ensuring smooth workflow and customer service delivery
- Perform exploratory data analysis to identify trends, patterns and anomalies
- Create clear and informative reports, dashboards, and visualizations to communicate insights to supervisors and management.
- Performed quality assurance testing on newly developed reporting solutions.
- Audited internal data and processes to identify and manage initiatives, improving business performance.
- Recommended metrics and models based on observed trends.
- Maintained or updated business intelligence tools, databases or dashboards.
Education
B.S. - Sport Management and Business Administration
Claflin University
06.2003
Skills
- Marketing & Coordinating
- Strategic Planning
- Data Analyst
- Industry Knowledge
- Budget Management
- Adaptability
- Effective Communication
- Strategic Problem-Solving
- Data Analysis and Insights
- Client-Centric Customer Service
- Project Management Proficiency
- Cross-Functional Collaboration
- Meticulous Proofreading
- Financial Record Administration
- Collateral Design Expertise
- Strategic Media and Influencer Engagement
- Strategic Event Planning
- Proficient Social Media Management
- Effective Marketing Coordination
- Salary and benefits negotiations
- Pre-screening candidates
- Offer letters
- New hire paperwork processing
- Data analysis
Certification
- Certification in Email Marketing
- Certification in Google Ads Search
- Certification in Digital Marketing
- Certified Invoicer
Personal Information
Title: Marketer & Recruiter
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Even if you are on the right track, you’ll get run over if you just sit there.
Will Rodgers
Timeline
Marketing Coordinator
Nessfeli
07.2020 - Current
Staffing Recruiter
Kindred at Home
02.2015 - Current
Scheduler
Beaufort Imaging Center
07.2009 - 02.2015
Data Analyst
EviCore Healthcare
09.2003 - 06.2009
B.S. - Sport Management and Business Administration
Claflin University