Detail-oriented front desk agent with experience in front desk operations and guest management. Skilled in time management and project coordination, consistently ensuring smooth transitions for students and families.
Overview
2
2
years of professional experience
Work History
Front Desk Agent
Trilogy Dance Center
San Antonio
08.2025 - Current
Serve as the primary point of contact for families, students, and staff, handling inquiries in person, by phone, and via email.
Manage student enrollment, tuition payments, and account records with accuracy and confidentiality.
Coordinated daily front desk operations to ensure efficient scheduling and guest management.
Collaborated with instructors to ensure smooth class transitions for students.
Host
Rock & Brews
San Antonio
01.2025 - 08.2025
Greeted and assisted guests while maintaining a professional and welcoming front‑of‑house environment.
Communicated with servers about new tables and changes in food availability.
Provided customers with accurate wait times and monitored waiting list.
Team Member
Salata
San Antonio
02.2024 - 01.2025
Collaborated with team members to ensure efficient food preparation and service.
Adapted quickly to changing priorities and tasks to ensure timely completion of responsibilities.
Assisted customers in selecting menu items and customizing orders.
Education
Bachelor of Arts - Sociology
The University of Texas At San Antonio
San Antonio, TX
12-2025
Skills
Customer service
Data analysis
Enrollment processing
Conflict resolution
Team collaboration
Time management
Affiliations
Volunteer, Immune Deficiency Foundation - San Antonio, TX (2025 - present)