Summary
Overview
Work History
Education
Skills
Timeline
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Celestine Griffin

Summary

Proven Master Cosmetologist with a track record of enhancing client satisfaction and increasing salon revenue at JCPenney Salon. Expert in advanced color techniques and nail art design, coupled with exceptional communication skills, led to significant client loyalty and repeat business. Fostered team growth and performance as a Manager at Buy-Rite Beauty, achieving strategic goals through effective leadership and salon management. Confident Master Cosmetologist creating welcoming environment to help every individual feel pampered. Talented professional catering to client needs through effective communication and active listening skills. Promoting knowledge in all latest hair and skincare trends. Highly approachable individual promoting positive relationships with clientele to generate repeat business. Energetic Master Cosmetologist with [Number] years of conditioning, cutting, processing and highlighting hair and performing nail treatments and services. Outgoing Master Cosmetologist performing variety of beauty services with excellent technique and precision. Enthusiastic professional committed to helping each person look and feel wonderful. Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction. Talented professional with keen eye for detail, adept in creating wide range of hairstyles that complement individual facial features .Experienced in providing high-end cosmetology services to clients in fast paced salon environment. Agile with strong attention to detail and excellent customer service skills. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

35
35
years of professional experience

Work History

Master Cosmetologist

Self-employed
12.1997 - Current
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Researched latest trends in hair and makeup to stay updated on color, style, and technique.
  • Shampooed, conditioned, cut, colored and styled hair, following individualized client specifications and product recommendations to increase return customer base.
  • Fostered a welcoming atmosphere within the salon by engaging with clients and maintaining a positive attitude.
  • Assisted management in promoting salon events and offerings through social media platforms, driving foot traffic into the salon.
  • Maintained a high standard of cleanliness, ensuring all tools and workstations were sanitized after each appointment.
  • Educated clients on proper hair care practices, leading to increased product sales and repeat bookings.
  • Increased salon revenue through upselling of premium products and treatments during appointments.
  • Mentored junior stylists, providing guidance and support in developing their skills and growing their clientele base.
  • Reduced appointment cancellations through effective communication with clients regarding scheduling changes or delays.
  • Performed specialized hair treatments for clients, resulting in healthier hair and improved client loyalty.
  • Consulted with new clients, asking appropriate questions to understand needs and expectations for hair color, style and care.
  • Streamlined inventory management processes to ensure adequate stock levels of essential supplies at all times.

Licensed Master Cosmetologist

JCPenney Salon
09.1993 - 11.1997
  • Offered comprehensive styling services such as up-dos, braids, or blowouts before special occasions or events which contributed greatly towards client satisfaction.
  • Performed in-depth consultations with clients to determine their desired outcome and create customized plans for achieving their goals.
  • Participated in ongoing professional development opportunities to remain current on industry trends, techniques, and products.
  • Utilized advanced color techniques, including balayage and color corrections, resulting in stunning transformations for clients.
  • Established rapport with walk-in customers by offering a warm welcome and ensuring they feel comfortable during their salon experience, fostering repeat business.
  • Developed strong relationships with product vendors to ensure access to the latest innovations and promotions for the salon''s retail offerings.

Manager

Buy-Rite Beauty
03.1990 - 08.1993
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.

Education

Bachelor of Science - Criminal Justice

Strayer University
Washington, DC
09.2023

No Degree - Cosmetology

Moler-Hollywood Beauty School
Cincinnati, OH
03.1982

High School Diploma -

Aiken High School
Cincinnati, Ohio
06.1977

Skills

  • Nail art design
  • Clear Communication
  • Client consultation
  • Hair conditioning and styling
  • Salon Management
  • Bleaching, dyeing, and tinting
  • Chemical Peels
  • Product Knowledge

Timeline

Master Cosmetologist

Self-employed
12.1997 - Current

Licensed Master Cosmetologist

JCPenney Salon
09.1993 - 11.1997

Manager

Buy-Rite Beauty
03.1990 - 08.1993

Bachelor of Science - Criminal Justice

Strayer University

No Degree - Cosmetology

Moler-Hollywood Beauty School

High School Diploma -

Aiken High School
Celestine Griffin