Celia E. Acosta-Fuentes
East Hartford,CT
Summary
Motivated and detail-oriented psychology undergraduate student pursuing a bachelor’s degree at Central Connecticut State University, seeking admission into the clinical mental health counseling master’s program. Eager to contribute to a dynamic team, learn from professionals, and gain hands-on experience to support career development and achieve professional goals.
Overview
7
7
years of professional experience
Work History
Victim Advocacy Intern
Mothers Against Drunk Driving
East Haven, USA
01.2025 - Current
- Attend court dates with advocates, victims, and survivors
- Navigate CT Judicial Branch case look-up and find DUI cases with victims
- Participate and provide support to staff running support groups
- Provide support where needed
Hostess and To-Go Specialist
Wood-n-Tap
Vernon, USA
08.2019 - Current
- Organized and managed reservation schedule for reservation covers, making changes quickly and efficiently in a fast-paced environment
- Monitored restaurant activity to determine seating and dining flow
- Developed a strong work ethic, quick service, and leadership skills by managing order fulfilment for the entire restaurant, and providing a dining experience that exceeds expectations
- As to-go specialist, I perform duties that included receiving to-go orders by phone and web, using a POS system to input order; packaging orders efficiently and correctly; responsible for at least $200 in cash
Head Hostess
Wood-n-Tap
Vernon, USA
- Current
- Utilized as main point of contact for incoming guests with floor management responsibilities
- Trained new employees to provide quality service to guests, handle food properly, perform opening and closing tasks, and multi-task in a fast-paced environment
- Demonstrated proficiency in telephone and front of house reception in a high-volume environment
- Approached complex situations and resolving problems to maximize efficiency
Supervisor
Wood-n-Tap
Vernon, USA
- Current
- Supervise and lead restaurant staff, including servers, cooks, bartenders, and support staff
- Resolve conflicts or issues among staff and maintain a positive, productive work environment
- Handle customer complaints and concerns, striving for timely and satisfactory resolutions
- Oversee daily restaurant operations, ensuring smooth service during peak and off-peak hours
Server
Wood-n-Tap
Vernon, USA
- Current
- Greet guests, take orders, and ensure a positive dining experience
- Address any guest concerns or requests, ensuring satisfaction throughout the meal
- Present checks, process payments, and provide accurate change
- Work with staff to ensure timely service and smooth operations
- Follow hygiene and safety guidelines to ensure food safety and a safe working environment
Volunteer
Autism Speaks Walk
East Hartford, USA
05.2018 - 05.2019
- Welcoming in guests who were participating in the walk and directing them on how to check in
- Setting up activity stations for kids
- Providing support where needed
Education
Bachelor’s of Art - Psychology
Central Connecticut State University
New Britain05.2025
High School Diploma -
East Hartford High School
East Hartford06.2021
Skills
- Proficient in Microsoft Word
- Multitasking abilities
- Critical thinking
- Excellent communication
- Teamwork
- Time management abilities
- Data analysis abilities
- Tutoring and student assistance
Research
Independent Research
The Role of Perceived Love Language Understanding and Romantic Relationship Attachment Styles on Romantic Relationship Satisfaction, Undergraduate research project examining the role that Chapman’s love languages and Bowlby’s attachment styles play in determining satisfaction in romantic relationships
Research Lab
Psycho-Social Research Lab, Undergraduate student lab assistant in social psychology research lab conducting a study on romantic relationships in relation to education, race/ethnicity, and economic status
Languages
Spanish
Native/ Bilingual
Timeline
Victim Advocacy Intern
Mothers Against Drunk Driving
01.2025 - Current
Hostess and To-Go Specialist
Wood-n-Tap
08.2019 - Current
Volunteer
Autism Speaks Walk
05.2018 - 05.2019
Head Hostess
Wood-n-Tap
- Current
Supervisor
Wood-n-Tap
- Current
Server
Wood-n-Tap
- Current
Bachelor’s of Art - Psychology
Central Connecticut State University
High School Diploma -
East Hartford High School
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