Celia Hamilton
Senior Restaurant Manager
Davenport,FL
Summary
Dynamic Senior Restaurant Manager at Estefan Kitchen Orlando, recognized for enhancing labor cost management and improving guest satisfaction through innovative reservation technologies. Proven expertise in team leadership and inventory management, driving operational efficiency and fostering a positive work environment that boosts employee morale and retention.
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Highly proactive manager with 10+ years of experience in team leadership in hospitality industry. Background includes sales, management and customer service in fast-paced settings.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
Work History
Senior Restaurant Manager
Estefan Kitchen Orlando
08.2013 - Current
- Maintained high standards of cleanliness and safety, consistently passing health inspections with excellent ratings.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Improved overall labor cost management by effectively scheduling staff according to business needs.
- Correctly calculated inventory and ordered appropriate supplies.
- Introduced new technologies for managing reservations, improving accuracy and reducing wait times for guests.
- Optimized seating arrangements for maximum occupancy while maintaining a comfortable dining experience.
- Enhanced employee morale through regular performance evaluations, constructive feedback, and recognition of accomplishments.
- Resolved customer complaints promptly and professionally, ensuring repeat business and positive reviews.
Skills
- Recruitment Decision-Making
- Efficiency Improvement
- Labor Oversight
- Meeting Scheduling
- Revenue Expansion
- Staff Retention Strategies
- Inventory Management
- Client Interaction
- Team Leadership
- Efficient POS Operation
- Operational Oversight
- Employee Scheduling
- Adaptable
Education
Associate of Arts - Nursing
Lyceum Northwestern University
Philippines 08.1989 - 02.1991
Quote
Your time is limited, so don’t waste it living someone else’s life.
Steve Jobs
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Improved online restaurant reviews by successfully handling customer complaints, implementing monthly staff training and refining lunch and dinner menus.
Timeline
Senior Restaurant Manager
Estefan Kitchen Orlando
08.2013 - Current
Associate of Arts - Nursing
Lyceum Northwestern University
08.1989 - 02.1991
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