Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
10
10
years of professional experience
Work History
Project Manager
Corpus Christi Stamp Works
04.2018 - Current
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Met project deadlines without sacrificing build quality or workplace safety.
Established effective communication among team members for enhanced collaboration and successful project completion.
Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Maintained open communication by presenting regular updates on project status to customers.
Sourced, vetted and managed vendors needed to accomplish project goals.
Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Sales Associate
Gatherings
02.2015 - 03.2017
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
High School Diploma -
Foy H. Moody High School
Corpus Christi, TX
06.2013
Skills
Project Management
Project Planning
Project Scheduling
Scope Management
Customer Relations
Work flow planning
Advanced problem solving
Purchasing and procurement
CorelDRAW 20
Adobe Acrobat
Microsoft Office
Cyrious
Timeline
Project Manager
Corpus Christi Stamp Works
04.2018 - Current
Sales Associate
Gatherings
02.2015 - 03.2017
High School Diploma -
Foy H. Moody High School
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