Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Celia Reynolds

Dallas,Texas

Summary

Senior IT Project Manager with extensive experience leading cross-functional teams, internal and external customers. Drive project success through SDLC, Agile and Waterfall methodologies and empowering others.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Senior IT Project Manager/Agile Scrum Master

American Airlines
07.2018 - Current
  • Lead multiple projects, simultaneously in a fast-paced environment to ensure team is working on the top priorities
  • POC for internal and external teams/customers, product owners and stakeholders to identify and document requirements, scope and objectives aligning with organizational goals and initiatives
  • Streamlined project delivery by implementing Agile methodologies and improving collaboration among team members.
  • Managing obstacles, risks, change management to deliver high-quality results
  • Managed cross-functional teams to ensure efficient allocation of resources and successful project completion.
  • Experience working with cross functional teams- operations, expense reporting tools, sales, finance, unions contracts, customer experience, digital, technical, and front-line teams
  • Experience with Cloud migrations – Azure, IBM, AWS migrations
  • Managed budgets for multiple projects concurrently, tracking expenses and reallocating resources as needed to stay within budget constraints.
  • Comfortable presenting weekly status updates to stakeholders
  • Own and facilitate all meetings Agile/Scrum ceremonies.

Senior Product Owner/Agile Scrum Master

American Airlines
12.2017 - 07.2018
  • Strong leader, verbal and written communication, problem solving, inter-personal skills
  • Document and interpret customers’ requirements into a balanced backlog consisting of features, security, automation, stories, and defect work items
  • Lead teams’ migration from Jira and Quality Center, Rally, ADO (Azure Dev Ops)
  • Led Agile projects by guiding the team, removing obstacles, and facilitating timely and budget-friendly delivery of high-quality results
  • Manage change management plans, team engagement, and communication
  • Work with the Product Owners to refine requirements, create stories and prioritize the product backlog

Senior IT Project Manager/QA Lead

American Airlines
11.2016 - 12.2017

Senior IT Project Manager/Agile Scrum Master

American Airlines
05.2015 - 11.2016

Senior IT Project Manager/Agile Scrum Master

American Airlines
11.2013 - 05.2015

Skills

  • Cloud - Azure, AWS, IBM
  • Azure DevOps
  • JIRA, Rally, ADO
  • Planview, QC
  • Tableau
  • Google Suite
  • Microsoft Suite
  • Service Now
  • Power BI
  • Salesforce
  • SDLC
  • SharePoint
  • Wiki, Confluence
  • Scrum Framework

Certification

  • Project Management Professional – PMP
  • Certified Scrum Master - CSM

Timeline

Senior IT Project Manager/Agile Scrum Master

American Airlines
07.2018 - Current

Senior Product Owner/Agile Scrum Master

American Airlines
12.2017 - 07.2018

Senior IT Project Manager/QA Lead

American Airlines
11.2016 - 12.2017

Senior IT Project Manager/Agile Scrum Master

American Airlines
05.2015 - 11.2016

Senior IT Project Manager/Agile Scrum Master

American Airlines
11.2013 - 05.2015

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Celia Reynolds