Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Registered Pharmacy Technician
Centene Corporation
03.2025 - Current
Manage high-volume of outbound and inbound calls, approximately 40 - 60 calls per day
Communicate with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Solve customer problems by providing assistance with provider and pharmacy outreach to discuss medication status
Registered Pharmacy Technician
Advent Health
05.2022 - 04.2023
Prepared sterile intravenous (IV) admixtures and unit doses, ensuring accuracy in labeling and medication reconstitution.
Managed inventory, including returning stock medications, to maintain optimal supply levels and minimize waste.
Delivered controlled substances to nursing staff, adhering to stringent regulatory and safety protocols.
Registered Pharmacy Technician (Remote)
Walgreens Centralized Services
08.2019 - 12.2021
Managed a high volume of inbound and outbound calls, averaging 50-80 per day, related to prescription refills, directing patients to the appropriate stores for further processing and follow-up.
Processed electronic prescriptions accurately using SIG codes, performing thorough error checks to ensure prescription accuracy and compliance.
Collaborated with pharmacists to clarify incomplete prescriptions and resolve discrepancies.
Pharmacy Technician Trainee/Customer Service
Walgreens Centralized Services
08.2019 - 01.2020
Managed a high volume of inbound and outbound calls, averaging 50-80 per day, related to prescription refills, directing patients to the appropriate stores for further processing and follow-up.
Processed electronic prescriptions accurately using SIG codes, performing thorough error checks to ensure prescription accuracy and compliance.
Collaborated with pharmacists to clarify incomplete prescriptions and resolve discrepancies.
Education
High School Diploma -
Deltona High School
Deltona, FL
05.2009
Skills
Maintaining HIPAA compliance and accuracy by following safety and regulatory protocols
Proficient in using Microsoft Office (Word, Excel, and PowerPoint) and relevant pharmacology software or database