Celia Lizeth Silva
Calexico,CA
Summary
Proactive and customer-focused, I excelled at Walmart by enhancing guest satisfaction and streamlining checkout processes. Leveraging skills in payment processing and exceptional service, I contributed to sales goals and trained new staff, demonstrating quick learning and empathy. Achieved a cleaner, more organized shopping environment, underscoring my commitment to excellence and efficiency.
Overview
1
1
year of professional experience
Work History
Food and Consumables
Walmart
10.2023 - Current
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Greeted guests warmly to foster welcoming environment.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Remained focused, calm and professional during peak rush hours.
Front End Cashier
Walmart
10.2023 - Current
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
- Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
- Assisted in training new cashiers, sharing best practices and helping them become proficient in their roles.
- Approached every question or concern with calm and level-headed approach.
- Organized items on shelves to help customers locate products easily and quickly.
- Completed daily tasks quickly without sacrificing quality or attention to detail.
- Provided each customer with detailed receipts for proof of purchase and to avoid discrepancies.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
Education
High School Diploma -
Calexico High School
Calexico, CA06-2016
Skills
- Food handling safety
- Quick learner
- Food safety practices
- Excellent customer service
- Guest satisfaction
- Patience and empathy
- Shelf stocking
- Credit card transactions
- Drinking age verification
- Payment processing
- Cleaning and sanitizing
- Bagging techniques
- Cash handling
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Food and Consumables
Walmart
10.2023 - Current
Front End Cashier
Walmart
10.2023 - Current
High School Diploma -
Calexico High School
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