Summary
Overview
Work History
Education
Skills
Timeline
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Celina Fuller

Temecula,CA

Summary

Diligent Office Supervisor with multifaceted administrative abilities and proficiency in Microsoft Office. Handles high work volumes and maintains frequent customer contact with calm and professional approach. Decisive in managing routine clerical needs and working accurately with minimal oversight to handle files, correspondence and data entry.

Overview

9
9
years of professional experience

Work History

Office Supervisor

Wes' Flowers
08.2021 - Current
  • Maintained customer records in the Company ERP system,
  • Answered a multi-line phone system,
  • Assisted customers with pick up, same day delivery and in-store purchases achieving top line annual sales in the amount of $900,000.
  • Trained new staff on Client Relations to ensure repeat business.
  • Provided exceptional customer service by addressing client inquiries promptly and professionally.
  • Boosted overall office efficiency with appropriate task delegation and workload distribution.
  • Ensured timely completion of orders by monitoring deadlines and setting clear expectations for team members.
  • Provided backup to various company employees to step in to assist with various tasks whenever employee was absent or at lunch.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Monitored front areas so that questions could be promptly addressed.

Freight Clerk

Winco Foods
08.2018 - 08.2021
  • Contributed to increased annual sales, in the amount of $8 million by promptly restocking shelves with high-demand items during peak shopping hours.
  • Enhanced customer satisfaction through timely and accurate processing of shipment orders.
  • Assisted in inventory management, tracking stock levels to avoid shortages or overstocking during peak seasons.
  • Demonstrated flexibility in adapting to changing store needs or priorities, willingly taking on additional responsibilities as needed to support overall operations.
  • Maintained accurate inventory records, ensuring timely replenishment of stock and preventing product shortages.
  • Assisted with inventory receiving process, inspecting incoming deliveries for accuracy, quality control issues, or signs of tampering before entering them into the system.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Kept detailed records of quality and imperfect products.

Evs Specialist

Pechanga Resort & Casino
12.2015 - 01.2018
  • Improved overall guest satisfaction by maintaining cleanliness and sanitation of casino gaming areas, restrooms, and lobby spaces.
  • Received consistent positive feedback from both guests and colleagues due to exceptional attention to detail in maintaining pristine facility conditions.
  • Provided timely assistance to guests, demonstrating superior customer service skills and attention to detail.

Education

Cosmetology License

Paul Mitchell The School
Temecula, CA

High School Diploma -

Paloma Valley High School
Menifee, CA

Skills

  • Fluent Bilingualism
  • Customer Support
  • Payment Processing
  • Problem-Solving
  • Data Entry
  • Multitasking and Organization

Timeline

Office Supervisor

Wes' Flowers
08.2021 - Current

Freight Clerk

Winco Foods
08.2018 - 08.2021

Evs Specialist

Pechanga Resort & Casino
12.2015 - 01.2018

Cosmetology License

Paul Mitchell The School

High School Diploma -

Paloma Valley High School

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Celina Fuller