Customer service-oriented professional with a strong background in hospitality. Adaptable and dedicated, consistently exceeding expectations. Skilled in communication, organization, problem-solving, and conflict resolution.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Hostess/Server
Firebirds Wood Fired Grill
Leesburg, USA
12.2021 - Current
Guide diners to seating.
Ensure tables are prepared for new guests.
Take phone calls and takeout orders.
Ensure timely adjustments of reservations.
Provide table service with a friendly demeanor.
Regularly inspect premises to identify and eliminate possible hazards.
Support team members during high workload periods.
Utilize critical thinking skills for efficient problem resolution.
Host
Waltonwood Senior Living
Ashburn, USA
01.2020 - 04.2020
Aided residents with dining room activities.
Guided residents to their designated seating areas.
Managed takeout orders.
Facilitated team efforts in serving customers.
Provided a comfortable dining experience for all residents.
Host
Casa Nostra
Leesburg, USA
09.2019 - 01.2020
Arranged, adjusted, and verified reservations.
Directed patrons to their respective seating areas.
Participated in the setup and clearing of dining areas.
Delivered high-quality service to customers.
Sales Associate
Gap Factory
Leesburg, USA
05.2018 - 10.2019
Managed and replenished stock levels.
Guided customers in item selection.
Provided support in labeling products accurately.
Ensured a presentable environment within the store.
Worked as cashier.
Caregiver
Minnieland Academy
Leesburg, USA
03.2017 - 08.2017
Provided supervision and care for children from 6 months to 10 years.
Attended to children's basic needs: dressing, changing, feeding.