Celine Orellana
Rockville,MD
Summary
Motivated Restaurant Server offering extensive knowledge of hospitality etiquette and food preparation. Spirited and communicative individual polished in assisting people in selecting food and beverage choices and maintaining table settings. Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills.
Overview
3
3
years of professional experience
Work History
Restaurant Server
Banana Leaves Asian Restaurant
Washington DC, DC
05.2021 - Current
- Responded to customer inquiries about menu items or services offered by the restaurant.
- Assisted with stocking supplies such as napkins and silverware for dining areas.
- Followed up on guest requests in a timely manner.
- Maintained positive relationships with co-workers and customers alike through friendly communication.
- Adhered to established sanitation standards at all times while serving food or drinks.
- Greeted and seated customers promptly, courteously, and professionally.
- Provided menu recommendations and answered questions regarding food ingredients and preparation methods.
- Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
- Managed multiple tasks simultaneously while providing excellent customer service.
Restaurant Hostess
Banana Leaves Asian Restaurant
Washington, DC
05.2021 - Current
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Restocked condiments, silverware, napkins, tablecloths. as needed.
- Communicated with kitchen staff regarding customer feedback or complaints.
- Provided menus and answered questions about menu items and specials.
- Informed kitchen staff of any special orders or dietary restrictions.
- Assisted with setting up banquet rooms for special events.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Managed reservations, waitlists, and special requests for large parties.
Education
Richard Montgomery High School
Rockville, MD06-2025
Skills
- Menu Memorization
- Order Taking
- Order Accuracy
- Menu Recommendations
- Customer Satisfaction
- Guest service
- Cleaning and sanitizing
- Time Management
- Excellent Communication
Affiliations
- Soup kitchen volunteer
- Micro social media content creator- Lifestyle, Beauty, Etc
- School soccer team manager
- Cat-sitter
- Social media manager for "Kits to heart" a school club dedicated to making gifts for underprivileged kids.
- Aspiring nail technician
- I have been on my school's track team for 3 years now
Languages
Spanish
Professional
Chinese (Mandarin)
Elementary
References
References available upon request.
Timeline
Restaurant Server
Banana Leaves Asian Restaurant
05.2021 - Current
Restaurant Hostess
Banana Leaves Asian Restaurant
05.2021 - Current
Richard Montgomery High School
Similar Profiles
Charlea JensenCharlea Jensen
Server at Four Leaves Asian RestaurantServer at Four Leaves Asian Restaurant
Kaylie SuttonKaylie Sutton
Restaurant Hostess at Four Leaves Asian RestaurantRestaurant Hostess at Four Leaves Asian Restaurant
Emma Ruth ReyesEmma Ruth Reyes
Server at Asian Delite – Asian RestaurantServer at Asian Delite – Asian Restaurant