Celine Rodriguez
Spring
Summary
Adaptable professional with a versatile background in customer service. Skilled in mentoring and problem-solving, contributing to a supportive team environment. Known for exceptional multitasking abilities and adaptability, consistently meeting deadlines while maintaining high service standards. Ready to leverage expertise in enhancing customer experiences and team efficiency.
Overview
9
9
years of professional experience
Work History
Personal Shopper
HEB Grocery Store
Spring, TX
08.2024 - Current
- Assisted customers in selecting products based on preferences and dietary needs.
- Maintained accurate knowledge of store inventory and product availability.
- Provided exceptional customer service, ensuring a positive shopping experience.
- Resolved customer inquiries and complaints promptly, enhancing satisfaction levels.
- Collaborated with team members to streamline shopping processes and improve efficiency.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
Childcare Provider (Volunteer Work)
Champion Forest Baptist Church
Houston, TX
06.2017 - 07.2023
- Supervised daily activities, ensuring a safe and engaging environment for children.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Communicated regularly with parents about children's progress and addressed any concerns promptly.
- Organized group activities that promoted teamwork, social skills, and creativity among children.
- Administered first aid when needed, adhering to established protocols to ensure child safety and well-being.
- Tracked the children's schedules, including meals, lectures, and activities.
- Aid in resolving conflicts between the children and responding to the children's needs quickly.
Education
Associate of Science - Nursing
Lone Star College
Houston, TX12-2026
High School Diploma -
Klein Oak High School
Klein, TX06-2024
Skills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
- Effective communication
- Multitasking abilities
- Time management
- Professionalism
- Adaptability and flexibility
- Team building
- Problem solving
- Task prioritization
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Personal Shopper
HEB Grocery Store
08.2024 - Current
Childcare Provider (Volunteer Work)
Champion Forest Baptist Church
06.2017 - 07.2023
Associate of Science - Nursing
Lone Star College
High School Diploma -
Klein Oak High School