Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Celine Marie Elveus

Lehigh Acres,FL

Summary

Focused Public Relations Specialist with unique positivity in any situation. Go-getter candidate eager to utilize analytical and research skills. Adept at event planning, media relations and social media management. Excellent communication skills with comprehensive understanding of communications industry.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Realtor

Keller Williams
02.2020 - Current
  • Increased property sales by effectively marketing listings and utilizing strong negotiation skills.
  • Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
  • Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
  • Ensured compliance with federal/state laws regulating real estate transactions.
  • Wrote contracts to outline sales and purchases of properties.
  • Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
  • Conducted thorough research on comparable properties to develop strategic pricing recommendations for sellers based on current market trends.

Customer Service Representative

Lee County Tax Collector
08.2012 - 12.2015
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Associate Director

Black PR Wire
08.2008 - 02.2011
  • Reduced operational costs by identifying inefficiencies and implementing cost-saving measures in various departments.
  • Established strong relationships with key industry partners, creating mutually beneficial opportunities for growth and collaboration.
  • Developed and executed comprehensive marketing campaigns that boosted brand awareness and increased sales revenue.
  • Actively participated in industry conferences and networking events, increasing company visibility and creating valuable connections with peers.
  • Led teams of up to 2 personnel, supervising daily performance as well as training and improvement plans.
  • Prioritized tasks and allocated resources appropriately to keep teams focused and productive.
  • Improved overall team efficiency by streamlining project management processes and implementing new collaboration tools.

Account Executive

Sonshine Communications
05.2006 - 02.2011
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Negotiated contracts successfully, securing favorable terms for both the company and clients.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Participated actively in networking events and trade shows, representing the company professionally and expanding its reach within target markets.
  • Collaborated with internal teams to develop account strategy.
  • Attended networking events to build relationships and identify sales opportunities.
  • Maintained current knowledge of evolving changes in marketplace.

Customer Service/ Public Relations Intern

Saks Fifth Avenue
05.2004 - 12.2005
  • Strong communication skills
  • Troubleshoot problems and provide answers to customers' inquiries
  • Plan seasonal Designer Events.
  • Enhanced brand visibility by executing strategic public relations campaigns.
  • Developed compelling press releases for successful media coverage and increased awareness.
  • Assisted in the organization of promotional events, boosting brand recognition and engagement.

Peer Advisor

Florida Gulf Coast University
05.2004 - 12.2005
  • Enhanced peer support by developing and implementing effective advising strategies.
  • Provided guidance to fellow students, resulting in improved academic performance and personal growth.
  • Assisted in the creation of an inclusive campus environment through participation in diversity initiatives.
  • Served as a liaison between students and campus resources, streamlining access to essential services for academic success.
  • Empowered peers to take charge of their educational journey through goal-setting exercises and action planning sessions.
  • Coordinated outreach activities targeting underrepresented populations within the college community.
  • Shared resources, opportunities, and activities to support mentee's learning and development.

Education

Associate of Arts - Communications, Public Relations

Florida Gulf Coast University
Fort Myers, FL
12.2005

Skills

  • Press Release Writing
  • Internal Communications
  • Information Gathering
  • Media Relations
  • Customer service-focused
  • Pitching stories

Certification

Paralegal Certification

Languages

French
Native or Bilingual

Timeline

Realtor

Keller Williams
02.2020 - Current

Customer Service Representative

Lee County Tax Collector
08.2012 - 12.2015

Associate Director

Black PR Wire
08.2008 - 02.2011

Account Executive

Sonshine Communications
05.2006 - 02.2011

Customer Service/ Public Relations Intern

Saks Fifth Avenue
05.2004 - 12.2005

Peer Advisor

Florida Gulf Coast University
05.2004 - 12.2005

Associate of Arts - Communications, Public Relations

Florida Gulf Coast University

Similar Profiles

CREATE PROFILE
Celine Marie Elveus