Celisha Rodgers
The Bronx,NY
Summary
A diligent job seeker with over ten years of experience managing and overseeing employees, I am well-versed in setting goals, training new employees, and monitoring performance. I have proven to be a superb communicator with team members and managers of all levels. Resourceful in balancing customer, company, and employee needs.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Acacia Network Housing Inc.
The Bronx , NY
2017.07 - 2023.04
- Helped in the establishment of shelter sites for families with homeless children, isolation centers, safe havens, and shelters for single adults.
- Provided on-the-job training to new employees.
- Evaluated employees performance, delivered individualized feedback to improve job performance and productivity.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Resolved residents complaints in a timely manner.
Residential Aide
Children's Community Services
Manhattan , NY
2017.02 - 2017.07
- Assisted with the intake process by gathering information from clients and verifying eligibility for services.
- Maintained accurate records of client data using appropriate software programs.
- Coordinated meetings between clients and other social service providers as needed.
- Inspected living quarters regularly for cleanliness and safetystandards according to established guidelines.
- Actuated emergency protocols in response to any potential danger or threat posed within the facility.
Assistant Program Manager
Community Resource Center for the Developmentally Disabled
The Bronx , NY
2011.09 - 2016.10
- Managed day-to-day operations of the program including budgeting, scheduling, staffing.
- Collaborated with Program Manager to establish program curriculum and goals.
- Ensured compliance with applicable laws, regulations, policies, and procedures governing the program's operations.
- Coordinated the collection of data to measure progress towards program outcomes.
- Identified opportunities for improvement within existing programs as well as potential new initiatives.
Education
GED -
Bronx Community College of The City University of New York
The Bronx, NYSkills
- Strong Communication skills
- Customer-Oriented
- Conflict Resolution Techniques
- Training and Mentoring
- Staff Management
- Proficient in Microsoft Office Programs
- Experienced Bookkeeper
Certification
- Mediator Certified
- CPR Certified
- Trained in Opioid Overdose Prevention
- Licensed Food Handler
- Mandated Reporter
References
References available upon request.
Timeline
Shift Supervisor
Acacia Network Housing Inc.
2017.07 - 2023.04
Residential Aide
Children's Community Services
2017.02 - 2017.07
Assistant Program Manager
Community Resource Center for the Developmentally Disabled
2011.09 - 2016.10
GED -
Bronx Community College of The City University of New York
- Mediator Certified
- CPR Certified
- Trained in Opioid Overdose Prevention
- Licensed Food Handler
- Mandated Reporter
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