Celynda Aguilar
Greenville,SC
Summary
Experienced professional with a track record of high productivity and precision in task completion. Specialized in analyzing claim details, navigating policy databases, and managing customer communications. Excel in problem-solving, adaptability, and teamwork to navigate complex situations and achieve positive outcomes.
Overview
10
10
years of professional experience
Work History
Medical Assistant
Advanced Dermatology and Cosmetic Surgery
Loveland , Colorado
02.2022 - 06.2024
- Pioneered Medical Assistant 1 (MA1), administrative position! Optimized staffing model, reducing clinical medical staff from three to two per provider
- Developed comprehensive training for MA1 role nationwide
- Reduced response time to patient needs from 48-72 hours to same day
- Maintained accurate medical records through filing, charting, transcription, and data entry into the electronic health record system
- Assisted patients, providers, and vendors with problems or questions
Restaurant Manager
Outback Steakhouse
Fort Collins , Colo
03.2016 - 05.2018
- Optimized profits by controlling food, beverage, and labor costs, meeting the requirements for each quarterly bonus.
- Coached team members on food safety and sanitation processes, customer service, menu education, and up-selling techniques to drive revenue.
- Achieved top ranking in Staff Retention among 123 northwest locations
- Oversaw the recruitment, hiring, onboarding, training, scheduling, and evaluation of employees.
Supervisor
Blue Agave Grill
Fort Cllins, Colo
06.2014 - 05.2016
- Trained new employees on restaurant policies and procedures.
- Oversaw daily opening and closing operations
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Education
Associate of Applied Science - Medical Assisting And Business Specialist
Front Range Community College
Westminster, CO05-2022
Skills
- Case Management
- Documentation expert
- Interpersonal Communication
- Team management and supervision
- Task Prioritization
- Data Entry Software
Timeline
Medical Assistant
Advanced Dermatology and Cosmetic Surgery
02.2022 - 06.2024
Restaurant Manager
Outback Steakhouse
03.2016 - 05.2018
Supervisor
Blue Agave Grill
06.2014 - 05.2016
Associate of Applied Science - Medical Assisting And Business Specialist
Front Range Community College
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