Cember Johnson
Rawlins,WY
Summary
Dynamic leader with proven success in team leadership and customer service at Nothing To Wine About. Excelled in staff training, enhancing customer satisfaction, handling deliveries, and helping cover work for others.
Overview
8
8
years of professional experience
Work History
Manager
Nothing To Wine About
10.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Stinkers
Cashiers
10.2021 - 10.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Manager
Nothing To Wine About
01.2019 - 08.2021
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Cashier
Nothing To Wine About
04.2017 - 01.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Rawlins High School
Rawlins05-2015
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff training and development
- Documentation and reporting
- Cross-functional teamwork
Timeline
Manager
Nothing To Wine About
10.2022 - Current
Stinkers
Cashiers
10.2021 - 10.2022
Manager
Nothing To Wine About
01.2019 - 08.2021
Cashier
Nothing To Wine About
04.2017 - 01.2019
High School Diploma -
Rawlins High School
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