Robert Stump
Fresno,CA
Summary
Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Case Manager
Workforce Connections Fatherhood Program
10.2024 - Current
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Case Manager/Facilitator
Poverello House
12.2022 - Current
- Provide case management services to include implement housing and supportive services plan
- Conduct program assessment to evaluate wellness and recovery
- Develop safe housing exit plan
- Coordinate and partner with community resources to promote well-being and self-sufficiency
- Maintain a working knowledge of available community resources
- Gather required client documentation and perform timely data entry, complete progress notes, and case contact summaries
- Enter data into Apricot and Poverello House tracking systems
- Evaluate and adjust case plan goals within 30 days or as needed
- Conduct and interpret program assessments and outcomes
- Transport clients to appropriate services, as needed
- Provide support to case manager, counselor and coordinator as directed
- Plan and facilitate class/program sessions
- Other duties, as relevant and assigned by Management
- Helped clients receive appropriate, recovery principles with reasonable results
- Evaluated treatment plans against individual goals and healthcare standards to ensure the highest level of success
- Collaborated with external agencies to meet educational and transitional needs of clients
- Developed positive relationships with parents to foster communication and encourage involvement for client growth
- Participated in professional growth programs to support special education improvement efforts
- Improved client performance by recreating disciplinary procedures commensurate with level of infraction
Outreach Specialist
Poverello House
07.2022 - 12.2022
- Engage with clients to build rapport
- Enter data into the Homeless Management Information System
- Document all interactions with clients via Google Docs and HMIS
- Assist clients in obtaining navigation services
- Provide transportation services when necessary
Client Service Specialist
Poverello House
10.2021 - 07.2022
- Supervise client activities
- Engage with clients to build strong relationships
- Handle client escalations to maintain a safe living environment
- Paperwork daily on clients' behaviors and inputting daily statistics
- Monitor grounds to ensure client safety
Education
Associate of Arts - Counseling Psychology
University of Phoenix
Tempe, AZ09.2010
Skills
- Progress Evaluation
- Direct Client Care
- Program Development
- Eligibility Assessments
- Social Work
- MS Office
- Monitoring Visits
- Client Assessments
Timeline
Case Manager
Workforce Connections Fatherhood Program
10.2024 - Current
Case Manager/Facilitator
Poverello House
12.2022 - Current
Outreach Specialist
Poverello House
07.2022 - 12.2022
Client Service Specialist
Poverello House
10.2021 - 07.2022
Associate of Arts - Counseling Psychology
University of Phoenix
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