Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cenaiya Perry

Mesquite,TX

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Sonic
Mesquite, TX
06.2024 - 05.2025
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.

Cashier

Chicken Express
Mesquite, TX
05.2023 - 05.2024
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Followed company security procedures for handling large sums of money.

Education

GED -

Dallas College
Dallas, TX
05-2025

Skills

  • Customer service
  • Product knowledge
  • Order tracking
  • Problem solving
  • Medical terminology
  • Inbound and outbound calling

Timeline

Customer Service Representative

Sonic
06.2024 - 05.2025

Cashier

Chicken Express
05.2023 - 05.2024

GED -

Dallas College

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