Cendi Rodriguez
Manassas,VA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Style Consultant
Target
Manassas, VA
10.2024 - Current
- Greeted customers as they enter the fitting room area.
- Monitored the fitting room area to maintain a neat, clean and organized environment.
- Helped customers by answering questions and locating merchandise.
- Attended to customer service issues.
- Collaborated with team members to support achievement of department goals.
- Responded quickly to customers' needs while keeping up with high-volume demands during peak business hours.
Shift Leader
Firehouse Subs
Manassas, Virginia
06.2023 - 08.2024
- Maintained an organized work environment by delegating tasks to staff as needed.
- Monitored employee performance and provided feedback for improvement.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Provided excellent customer service in a fast-paced environment while multitasking.
- Resolved customer complaints promptly and professionally.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
- Handled emergency situations with composure and in accordance with company guidelines.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Education
High School Diploma -
Osbourn High School
Manassas, VA05-2024
Skills
- Operations Support
- Customer Service Management
- Positive Attitude
- Creative Problem-Solving
- Issue Resolution
- Professional Appearance
- Problem-Solving
- Flexible Schedule
- Cash Handling
- Client Support
- Team motivation
- Goal Setting and Tracking
Timeline
Style Consultant
Target
10.2024 - Current
Shift Leader
Firehouse Subs
06.2023 - 08.2024
High School Diploma -
Osbourn High School