Cendra Thomas
Charlotte,NC
Summary
Meticulous and hardworking individual with human service experience in team coordination, sales, and working with diverse populations. A liaison for all parties with a focus on customer relationship management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Unit Secretary/ Psychiatric Technician
Atrium Behavioral Health
08.2023 - Current
- Data Entry
- Email nursing huddle information to all supervisors
- Outbound and inbound calling
- Audit and restock nursing and triage areas
- Audit hand hygiene, wristbands, office supplies, and pinpoints for teammate safety
- Respond appropriately to life-threatening emergencies
- File IVC paperwork
- Check COVID status and IVC paperwork
- Collects non-sterile specimens
- Prepare information for doctors and nurses for interdisciplinary rounding
- Fax paperwork
- Coordinate visitation and hand out surveys
- Provide end of shift-report to supervisors
- Complies with hospital restrain policy, infection control policies and procedures, and personal protective equipment policy
- Utilizes pain scale and appropriate intervention
- Maintained patient confidentiality in line with HIPAA regulations.
Rehabilitation Technician
ECMC Hospital
11.2021 - 08.2023
- Data Entry
- Established collaborative relationships with patients through consistent and meaningful communication.
- Answered telephones and performed light clerical duties to maintain smooth operations while attending to various program needs.
- Communicated back to nurses and therapists regarding patient performance and condition.
- Obtains and records vital signs
- Responds appropriately to life-threatening emergencies
- Perform 12 Lead Electrocardiograms
- Collect non-sterile specimens
- Complies with hospital restrain policy, infection control policies and procedures, and personal protective equipment policy
- Utilizes pain scale and appropriate intervention
Style Consultant
Target
08.2018 - 11.2021
- Communicating special offers with customers
- Create an action plan to attain revenue goals
- Processing payments
- Providing information about store products
- Unloading deliveries
- Enhanced store sales by creating visually appealing merchandise displays to showcase current trends.
Education
Bachelors of Science -
SUNY Brockport
Brockport, NY05.2020
Skills
- Customer Service
- Data Entry
- Proficient in Microsoft & Excel
- Outbound & Inbound Calling
- Electronic Recordkeeping
- Inventory Management
- Attentiveness
- Adaptability
Certification
- Adult First Aid/CPR/AED- American Red Cross
- BLS- American Heart Association
Timeline
Unit Secretary/ Psychiatric Technician
Atrium Behavioral Health
08.2023 - Current
Rehabilitation Technician
ECMC Hospital
11.2021 - 08.2023
Style Consultant
Target
08.2018 - 11.2021
Bachelors of Science -
SUNY Brockport
- Adult First Aid/CPR/AED- American Red Cross
- BLS- American Heart Association
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