Summary
Overview
Work History
Education
Skills
Timeline
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Ceniya Ferguson

Chesapeake,VA

Summary

Ambitious student pursuing a biology degree eager to contribute developed knowledge in any role. Adaptable and driven with strong work ethic and motivation to thrive in team-based or individually motivated settings.

Overview

2
2
years of professional experience

Work History

Delivery Driver

Chanellos Pizza
Chesapeake, VA
06.2022 - 08.2022
  • Maintained accurate records of goods delivered and collected payments as required.
  • Loaded delivery vehicle with orders and ensured accuracy of order items.
  • Ensured all food safety regulations were followed during preparation process.
  • Prepared pizzas according to customer specifications.
  • Greeted customers upon arrival, took orders and provided product knowledge.
  • Delivered pizza to customers in a timely manner while adhering to traffic laws.
  • Processed cash and credit and debit payments accurately using point-of-sale system.
  • Maintained accurate records of deliveries made throughout shift on log sheet.
  • Managed inventory levels of food items used for pizzas ensuring adequate stock at all times.
  • Answered phone calls from customers placing takeout orders.
  • Followed proper sanitation protocols when handling food products on the job.
  • Conducted daily cleaning duties such as mopping floors, washing dishes.
  • Communicated with restaurant staff to coordinate deliveries and obtain destination address.

Flight Crew Member

Cloud 9
Chesapeake, VA
06.2021 - 09.2021
  • Directed junior team members in proper duties and company regulations.
  • Maintain a friendly, outgoing personality with our guests and team members.
  • Provide guests with a safe and enjoyable experience.
  • Conduct sales and recommendation of products based on guest needs.
  • Coordination of birthday parties and events.
  • Conduct daily, weekly, and monthly maintenance checks.
  • Assist in managing inventory on a weekly basis.
  • Support team lead in all opening and closing park procedures.
  • Act as a first responder to emergencies and respond appropriately.
  • Help maintain a clean environment; some janitorial duties will apply.

Party Host

Cloud 9
Chesapeake, VA
06.2021 - 09.2021
  • Clean party room and set up room based on guest suggestions or creativity.
  • Help parents unpack car of party supplies.
  • Set up party room.
  • Engage with birthday boy/ girl in park.
  • Help party guest navigate through check-In process.
  • Help parents stay schedule with jump time/ room time.
  • Help parents serve guest food/ drinks
  • Prevented loss of guest possessions and gifts by thoroughly checking space prior to guest exits.
  • Obtained signed waiver from customer before starting event and closed out customer bill at event end.
  • Communicated and encouraged adherence to safety rules to prevent injuries and mishaps.
  • Responded promptly and politely to guest questions and requests and de-escalated conflicts.

Sales Associate

Agape Beauty
Portsmouth, VA
04.2020 - 09.2020
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Answered incoming telephone calls to provide store, products and services information.
  • Responded to customer questions about products and services.
  • Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Helped customers select products best fitting personal needs.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

Education

Bachelor of Science - Biology

Virginia State University
Petersburg, VA
06-2025

Bachelor of Science - Biology

Old Dominion University
Norfolk, VA
06-2025

Skills

  • Public interaction
  • Emergency situations management
  • Brand promotion
  • Ability to work in a fast-paced environment
  • Detail Oriented
  • Conflict mediation
  • Customer service expertise
  • Cash handling accuracy
  • Excellent communication skills
  • Cash register operation
  • Team player mentality
  • Great with all ages
  • Easy to talk to
  • Patient
  • Sociable
  • Outgoing
  • Adapt to any environment or situation
  • Dependable
  • Responsible

Timeline

Delivery Driver

Chanellos Pizza
06.2022 - 08.2022

Flight Crew Member

Cloud 9
06.2021 - 09.2021

Party Host

Cloud 9
06.2021 - 09.2021

Sales Associate

Agape Beauty
04.2020 - 09.2020

Bachelor of Science - Biology

Virginia State University

Bachelor of Science - Biology

Old Dominion University

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Ceniya Ferguson