Ceole "Charli" Rossi
Cleveland,TN
Summary
Operations professional with proven track record in optimizing support functions and enhancing operational efficiency. Known for collaborative teamwork and flexibility in dynamic environments. Skilled in process management and exceptional organizational abilities.
Overview
22
22
years of professional experience
Work History
Operations Support Coordinator
Q2 Management
04.2023 - Current
- Developed training programs to meet company objectives.
- Supported company growth by designing targeted training programs for new hires.
- Supervised a team of trainers, providing guidance on instructional design techniques and delivery methods that maximized learner outcomes.
- Conducted evaluations and observed employee performance to identify areas of needed improvement.
- Enhanced corporate culture by conducting team-building activities and workshops.
- Monitored compliance with mandatory training requirements, reducing regulatory risks for the organization.
Logistics Manager
SESE Industrial
08.2022 - 04.2023
- Company Overview: Tier 2 Production Facility for Volkswagen
- Tier 2 Production Facility for Volkswagen
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Managed a team of logistics professionals of 25, providing coaching and guidance for career development and skill enhancement.
Inventory Control Warehouse Manager
Worldwide Equipment
01.2021 - 08.2022
- Company Overview: Mack and Volvo Dealership
- Inventory control for a 1.3 million dollar inventory count
- Supervisor of 40+ employees in the warehouse
- Hiring and training of all new employees
- Handling of all reports concerning accounts receivables and payables
- Coordinating route deliveries
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
Parts Specialist and Logistics Manager
Conway Beam Truck Group
02.2016 - 12.2020
- Company Overview: Mack and Volvo dealership
- Ordering parts and maintaining customer relations through the ordering and delivery process
- Up sale customers with knowledge of additional parts needed to complete a job
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
Automated Logistics Specialist
U.S. Army
01.2003 - 10.2014
- Parts Supply for the Apache Helicopter
- Working with various computer systems
- Supervised up to 50 soldiers at any given time
- Worked in a warehouse doing shipping and receiving
- Ordered parts and made sure they were received on time
Education
Managerial Leadership Course - Managerial Leadership
PACCAR Institue For Managerial Leadership
Chattanooga, TNSkills
- Team Oriented
- Microsoft Office
- SharePoint
- Supervisory
- Organization
- Administrative
- Leadership experience
- Course design
- Employee presentations
- Training assessment
- Policy
- Computer Proficiency
Timeline
Operations Support Coordinator
Q2 Management
04.2023 - Current
Logistics Manager
SESE Industrial
08.2022 - 04.2023
Inventory Control Warehouse Manager
Worldwide Equipment
01.2021 - 08.2022
Parts Specialist and Logistics Manager
Conway Beam Truck Group
02.2016 - 12.2020
Automated Logistics Specialist
U.S. Army
01.2003 - 10.2014
Managerial Leadership Course - Managerial Leadership
PACCAR Institue For Managerial Leadership
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