Ceris Bates
Milwaukee,WI
Summary
Hardworking and passionate student with strong organizational skills eager to secure an entry-level communications-related internship position. Looking to use skills learned from both years of customer service and studies of communications to gain real-world experience. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Merchandise Associate
Milwaukee T-Shirt Vending
06.2022 - Current
- Created visual displays to highlight featured products representing artists.
- Proposed new ideas and concepts to enhance merchandise displays.
- Verified products appeared at correct locations in proper quantities.
- Monitored inventory levels and kept adequate stock in product displays in proper merchandising locations.
- Completed time efficient and accurate sales.
Retail Sales Associate
Athleta- Gap
09.2021 - 05.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained clean sales floor and straightened and faced merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Answered questions about store policies and addressed customer concerns.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Education
Bachelor of Arts - Communications
University of Milwaukee-Wisconsin
Milwaukee, WI12.2025
High School Diploma -
West Allis Central High School
West Allis, WI06.2021
Skills
Marketing knowledge
Equipment monitoring
Active listener
Trend Identification
Team Collaboration
Problem-Solving
Critical Thinking
Clear Communication
Product Knowledge
Customer Service
Originality and Creativity
Quality Assurance
Languages
English
Native or Bilingual
Korean
Elementary
Timeline
Merchandise Associate
Milwaukee T-Shirt Vending
06.2022 - Current
Retail Sales Associate
Athleta- Gap
09.2021 - 05.2024
Bachelor of Arts - Communications
University of Milwaukee-Wisconsin
High School Diploma -
West Allis Central High School
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