Cerstin Greene
Summary
Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.
Overview
11
11
years of professional experience
Work History
Operations Manager
Bizmaids
03.2021 - Current
- Supervised and coordinated production team activities on the assembly line.
- Monitored production processes to ensure adherence to safety protocols and quality standards.
- Developed and implemented production schedules to meet customer demands.
- Optimized operational efficiencies and advised management regarding potential opportunities for improvement, both long-and short-term.
- Trained, mentored, and evaluated production staff to enhance performance.
- Collaborated with other departments to streamline operations and resolve issues.
- Utilized mechanical knowledge to troubleshoot equipment malfunctions.
- Operated hand tools, power tools, and other machinery as needed
- Oversaw inventory management and ensured adequate stock levels.
Production Line Lead
Cintas
05.2017 - 03.2021
- Operated production machinery as necessary .
- Monitored equipment for operation and informed maintenance of any mechanical problems.
- Problem solved issues for the production floor and communicated to the supervisor of any issues.
- Supported production technicians as needed.
- Served as a resort for production team members to resolve technical issues and problems.
- Oversaw production line operations when production supervisor was absent.
- Acknowledge and follows the performance Quality Improvement.
Area Manager
Courier Express
02.2014 - 05.2017
- Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
- Maintained open lines of communication between management and staff, facilitating teamwork and collaboration towards shared goals.
- Conducted detailed market analysis to identify and capitalize on emerging trends, driving sales growth.
- Planned sequence of operations and established schedule.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Collaborated with HR department for recruitment, selection, and onboarding of new employees, resulting in the formation of high-performing teams.
Education
Bachelor's in Business - Management
Strayer University
Garner, NC09-2023
Skills
- Management
- Time management abilities
- Policies and procedures implementation
- Performance Management
- Operational Efficiency
- Work flow planning
- Budgeting and forecasting
- Production
- Management information systems
- Quality assurance and control
- Troubleshooting and problem solving
- Customer Relationship Management
Timeline
Operations Manager
Bizmaids
03.2021 - Current
Production Line Lead
Cintas
05.2017 - 03.2021
Area Manager
Courier Express
02.2014 - 05.2017
Bachelor's in Business - Management
Strayer University
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