Cesar Aguirre
Riverside
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
16
16
years of professional experience
Work History
Manager Licensed Barber
Aj’s Barbershop
Riverside, CA
05.2008 - Current
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
- Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Improved marketing to attract new customers and promote business.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Increased client retention through exceptional customer service and building rapport with patrons.
Education
High School Diploma -
Riverside Polytechnic
Riverside 06.2004
Skills
- Performance Management
- Strategic Planning
- Financial Management
- Business Administration
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Manager Licensed Barber
Aj’s Barbershop
05.2008 - Current
High School Diploma -
Riverside Polytechnic