Cesar Avila
Lakeland,FL
Summary
Sales Representative with a retail service background supporting customer conversations, pricing and discount support, and smooth checkout experiences in fast-paced store settings. Brings clear communication in English and Spanish to help customers find the right merchandise, understand offers, and complete purchases efficiently. Well positioned to support sales goals through accurate product guidance, organized follow-through, and steady customer service.
Overview
2
2
Languages
6
6
years of professional experience
Work History
Sales Representative
Northern Tools & Equipment
Lakeland, Florida
03.2025 - Current
- Assist customers with product questions, location needs, and purchase support on the sales floor.
- Maintain accurate payment processing and basic transaction records throughout each shift.
- Support inventory control by checking stock levels and flagging items that need replenishment.
- Use Spanish and English to help customers communicate product needs clearly.
- Keep the sales floor clean, organized, and ready for daily customer traffic.
- Follow opening and closing procedures to prepare the store for daily operations.
- Load and organize products for safe movement between storage and sales areas.
- Use active listening to understand customer requests and recommend suitable products.
- Scan and verify items during stock checks to support accurate shelf replenishment.
- Support team members during busy periods by keeping work areas stocked and organized.
- Move merchandise with a pallet jack while following safe handling practices in storage areas.
- Secure loaded items to keep shipments stable during internal transport.
Store Associate
Spencers
06.2023 - 12.2023
- Maintained tidy and organized store to comply with cleanliness standards.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Line Production
Stryker Corp
09.2020 - 05.2022
- Followed and improved operating procedures and best practices for line production.
- Maintained clear communication with team members across pre-production through post-production phases.
- Organized and labeled clips efficiently during post-production workflow.
- Unloaded and Loaded to semi truck trailers
Line Cook
Taco Bell
06.2020 - 09.2020
- Train new staff on food preparation, storage, equipment use, and sanitation standards to support consistent kitchen practices.
- Adapt quickly to new recipes and techniques while applying time management to keep pace with a fast kitchen environment.
- Use Spanish and English to communicate with coworkers and follow instructions accurately during busy meal periods.
Education
High School Diploma - undefined
Tenoroc Senior High School
Lakeland, Florida05-2021
Skills
- Customer service
- POS systems
- Spanish
- English
- Inventory control
- Cash handling
- Shipping and receiving
Timeline
Sales Representative
Northern Tools & Equipment
03.2025 - Current
Store Associate
Spencers
06.2023 - 12.2023
Line Production
Stryker Corp
09.2020 - 05.2022
Line Cook
Taco Bell
06.2020 - 09.2020
High School Diploma - undefined
Tenoroc Senior High School