Cesar Bourbon
Starkville,MS
Summary
Diligent Student Worker polished in balancing schoolwork and work. A hard working individual possessing outstanding problem-solving and planning abilities while working under pressure. Committed to gaining real-world experience and working collaboratively with team. Gained a lot of communication and leadership from working as a Shift leader for 2 years. When faced with wanting to learn something will do so no matter the challenge.
Overview
5
5
years of professional experience
Work History
Team Member
Newk's Eatery
Starkville, MS
05.2021 - Current
Shift Leader
Firehouse Subs
Starkville, MS
08.2019 - 03.2021
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Assisted in training new employees on shift operations.
- Maintained positive working relationship with fellow staff and management.
- Upheld company standards and compliance requirements for operations.
- Supervised and led employees to maintain productivity and customer service levels.
Education
Bachelor of Science - Computer Science
Mississippi State University
Starkville, MS05-2024
Skills
- Customer Service Management
- Conflict Resolution
- Diplomatic and Fair
- Creative Problem-Solving
- Goal Setting and Tracking
- Team Collaboration and Leadership
- Training Assistance
- Strong verbal and written communication
- Team Leadership
- Decision-making capabilities
Affiliations
Self taught guitar player
References
References available upon request.
Timeline
Team Member
Newk's Eatery
05.2021 - Current
Shift Leader
Firehouse Subs
08.2019 - 03.2021
Bachelor of Science - Computer Science
Mississippi State University